Contact Center Scheduler, Sr. jobs in Honolulu, HI
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- ALOHA PACIFIC FEDERAL CREDIT UNION
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Honolulu, HI
FULL_TIME
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Position: Contact Center Representative, Full-time
Location: Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816
Department: Contact Center
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.
Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
- 1 Month Ago
- Waianae Coast Comprehensive Health Center
-
Waianae, HI
FULL_TIME
- POSITION SUMMARY:The Senior Director of Finance is primarily responsible for directing the finance operations of the health center including accounting, budgeting, grant management, procurement, contr...
- 15 Days Ago
- SR Discount Tire and Automotive llc
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Wailuku, HI
FULL_TIME
- Job Summary:We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our automotive servic...
- 10 Days Ago
- Magical Destinations Travel
-
Honolulu, HI
FULL_TIME
- This position is remote. You will have the ability to work from home or anywhere you have access the internet.We are on the lookout for a capable Remote Scheduler to join our growing team. Growing you...
- 9 Days Ago
- Dragados USA, Inc
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Honolulu, HI
FULL_TIME
- Preparation of baseline CPM Schedule. Update CPM Schedule to reflect actual work performed. Prepare monthly update schedules for owner. Prepare monthly schedule narrative and progress reports for owne...
- 1 Month Ago
- Olelo Community Media
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Honolulu, HI
FULL_TIME
- The Broadcast Scheduler is responsible for processing and scheduling programs for cable cast on the Company's online and on-air channels as assigned by the Programming Manager.
- 1 Month Ago
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0 Contact Center Scheduler, Sr. jobs found in Honolulu, HI area
- Express Employment Professionals – Hawaii
-
Honolulu, HI
- Position: Intake Coordinator (Temp) Pay: $20-22/hr Location: Kaneohe Schedule: Mon - Fri (8am - 5pm) We are looking for ...
- 4/23/2024 12:00:00 AM
- Ho'okele Home Care
-
Honolulu, HI
- Ho'okele is currently offering a signing bonus up to $1,000 . Just ask us how it works!Ho'okele Home Care is a leading p...
- 4/22/2024 12:00:00 AM
- Careerbuilder
-
Honolulu, HI
- Ho'okele is currently offering a signing bonus up to $1,000 . Just ask us how it works! Ho'okele Home Care is a leading ...
- 4/22/2024 12:00:00 AM
- Lyft
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Honolulu, HI
- Earn a $400 bonus in Honolulu when you give 80 rides during your first 30 days. New drivers only. Terms apply. What is L...
- 4/20/2024 12:00:00 AM
- Magical Destinations Travel
-
Waimanalo, HI
- This position is remote. You will have the ability to work from home or anywhere you have access the internet. We are on...
- 4/20/2024 12:00:00 AM
- HiEmployment Staffing Services
-
Honolulu, HI
- About the role: We are seeking an individual with experience as an Administrative Assistant, specifically with experienc...
- 4/20/2024 12:00:00 AM
- Chamber of Commerce Hawaii
-
Honolulu, HI
- Job Summary: The Executive Assistant will work closely with the President & CEO and is responsible for managing a calend...
- 4/20/2024 12:00:00 AM
- Always Best Care Senior Services
-
Honolulu, HI
- Job Summary: Always Best Care Senior Services, a leading senior care provider, is seeking compassionate Certified Nursin...
- 4/19/2024 12:00:00 AM
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