Contact Center Scheduler, Sr. jobs in Juneau, AK

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. Marketing Manager- REMOTE
  • Ryder System
  • Juneau, AK FULL_TIME
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\

    SUMMARY

    The Sr. Marketing Manager role is a strategic position that encompasses the planning and development of marketing plans and executing go-to-market (GTM) strategies and tactics for Ryder’s Supply Chain Solutions (SCS) to achieve the company’s objectives and drive growth. The role works in partnership with the business to support strategic plans for specific markets, verticals and products in order to reach marketing and sales goals. This position requires having a marketing background with excellent project management, reporting and communication skills, in addition to being detail oriented and customer focused.

    **REMOTE – WORK FROM HOME

    ESSENTIAL FUNCTIONS**

    • Work with the marketing team and business stakeholders to develop and implement strategic marketing plans, which includes prioritizing targets and determine the tactical mix needed to reach the target audience
    • Support the development and execution of marketing and prospecting campaigns, lead generation tactics, events, sales tools and marketing collateral, including digital initiatives and other creative elements
    • Support execution of the lead generation programs with a specific focus on producing qualified leads and pipeline to support the Sales organization. Develop creative ideas for prospecting and lead generation to continually challenge the status quo
    • Work with the Marketing Insights team to research and develop: deep insights into key market trends, positioning, segmentation, targeting, and prospecting lists, as well as uncover methods to increase lead generation and revenue opportunities with existing customers
    • Work closely with the Marketing Insights team to measure, analyze and report out on program results.
    • Manage event sponsorships, and work with the Events team to develop trade show strategies, and support the development of marketing and prospecting components for events.
    • Work closely with the Sales and Operations teams in North America to understand and initiate the business strategy that will guide the marketing plan
    • Maintain a working knowledge of trends, innovations & best practices within marketing and the Supply Chain industry
    • Stay up to date on the performance and feedback from the Voice of Customer program
    • Assist, when needed, with the execution of strategies across all lines of business.

    ADDITIONAL RESPONSIBILITIES

    • Performs other duties as assigned

    EDUCATION

    • Bachelor's degree in marketing, advertising or business management is preferred.

    EXPERIENCE

    • Seven to ten (10) years or more experience in marketing. B2B marketing and/or supply chain, transportation and logistics experience is preferred
    • Four (4) years or more experience in marketing developing comprehensive marketing plans to reach target market segments required
    • Three (3) years or more in management required

    SKILLS & ABILITIES

    • Exceptional verbal and written communications skills
    • Highly organized and strong project management skills, with the ability to develop detailed work plans and execute large-scale projects with competing deadlines
    • Self-starter with the ability to work independently
    • Ability to manage marketing and lead generation campaigns
    • Program/campaign monitoring measuring, reporting and analysis
    • Consistently and proactively staying engaged and up-to-date with the trends, innovations & best practices within marketing and the Supply Chain industry
    • Experience with Project Management Tools & Salesforce is preferred
    • Advanced power point development skills
    • Proficient in Microsoft Office environment (Excel, PPT, Word, Outlook, etc.)

    Applicants from California, Colorado, New York, New Jersey and Washington:

    Salary is determined based on internal equity; internal salary ranges; market

    data/ranges; applicant’s skills; prior relevant experience; certain degrees or

    certifications, etc.

    The salary for this position ranges from $110K to $130K. Employees may also be eligible to receive an annual bonus, as applicable

    Ryder offers comprehensive health and welfare benefits, to include medical,

    prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

    Job Category: Segment Marketing

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\

    Current Employees:

    If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

    \#wd

  • 21 Days Ago

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Center supervisor
  • Sonepar
  • Juneau, AK FULL_TIME
  • At , we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What kee...
  • 28 Days Ago

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CALL CENTER SPECIALIST - Intermittent
  • SouthEast Alaska Regional Health Consortium
  • Juneau, AK OTHER
  • About Us: SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further t...
  • 22 Days Ago

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Visitor Center Educator
  • Douglas Island Pink and Chum, Inc.
  • Juneau, AK PART_TIME
  • Job/ Internship* Title: Visitor Center Educator Duration: Seasonal guides needed between April 24th and October 7th, 2024 Location: Douglas Island Pink and Chum, Inc. – Macaulay Salmon Hatchery Hiring...
  • 1 Day Ago

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Juneau Center Director
  • University of Alaska
  • Juneau, AK FULL_TIME
  • Job Number:527772 Classification:Administrative Specialist 4 Grade:Grade 80 Work type:On Campus, Staff Full-time Administrative Unit:University of Alaska Anchorage School/Business unit:UAA Chancellor ...
  • Just Posted

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CALL CENTER SPECIALIST
  • SouthEast Alaska Regional Health Consortium
  • Juneau, AK FULL_TIME
  • About Us: SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further t...
  • Just Posted

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0 Contact Center Scheduler, Sr. jobs found in Juneau, AK area

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Administrative Coordinator
  • Allen Marine Inc
  • Juneau, AK
  • Job Description Job Description Summary: This position is full-time seasonal. Under the supervision of the Office Manage...
  • 3/28/2024 12:00:00 AM

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Depot Services Associate - Fairbanks (Alaska Railroad)
  • State of Alaska
  • Juneau, AK
  • Salary: $20.13 Hourly Location : Fairbanks, AK Job Type: Full Time Job Number: 2024-021A Department: Alaska Railroad Cor...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant 2 (PCN 16N23011)
  • State of Alaska
  • Juneau, AK
  • Salary: $24.65 Hourly Location : Anchorage, AK Job Type: Long Term Nonperm Job Number: 44698 Department: Health Division...
  • 3/28/2024 12:00:00 AM

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Administrative Assistant 1 (PCN 10-4119)
  • State of Alaska
  • Juneau, AK
  • Salary: $21.69 Hourly Location : Anchorage, AK Job Type: Full Time Job Number: 44752 Department: Natural Resources Divis...
  • 3/28/2024 12:00:00 AM

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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Juneau, AK
  • Earn a $400 bonus in Juneau when you give 40 rides during your first 7 days. New drivers only. Terms apply. What is Lyft...
  • 3/26/2024 12:00:00 AM

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Admin Clerk III, Elections
  • State of Alaska
  • Juneau, AK
  • Salary: $29.59 Hourly Location : Nome, AK Job Type: Full Time Job Number: 44695 Department: Governor's Office Division: ...
  • 3/25/2024 12:00:00 AM

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Eaglecrest Snowsports School Administrative Coordinator
  • City & Borough of Juneau, AK
  • Juneau, AK
  • Salary: $16.41 - $17.67 Hourly Location : Juneau Job Type: Eaglecrest Limited Job Number: 202300209 Department: Eaglecre...
  • 3/24/2024 12:00:00 AM

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Retail Merchandiser - Electronics - Part Time
  • Acosta, Inc.
  • Juneau, AK
  • Retail Merchandiser - Electronics - Part Time LocationAK - JUNEAU Merchandisers - Retail Projects - No weekends or eveni...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the borough has an area of 3,255 square miles (8,430 km2), making it the third-largest municipality in the United States by area (the largest is Yakutat City and Borough, Alaska).[dubious – discuss] 2,716.7 square miles (7,036 km2) of it is land and 538.3 square miles (1,394 km2) of it (16.54%) is water. Central (downtown) Juneau is at 58°18′07″N 134°25′11″W / 58.30194°N 134.41972°W / 58.30194; -134.41972. The City and Borough of Juneau includes Douglas Island, a tidal island to the west of mainland Juneau. Douglas Island can be reached via the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$61,417 to $84,338
Juneau, Alaska area prices
were up 2.8% from a year ago

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