Contact Center Scheduler, Sr. jobs in Lafayette, LA
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- CS Professional Employment LLC
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Lafayette, LA
FULL_TIME
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CS Professional has been tasked by our client to urgently hire a long-term contract Project Scheduler. The project is located in Southcentral Louisiana.
Duties & responsibilities: Developing resource loaded CPM project schedules in P6 (Primavera), Intermediate to advanced skills in Primavera P/6, Proven experience running reports in Primavera, Exceptional communication skills with others at all levels of organization. Must be able to work independently without constant supervision. Evaluate, perform resource analysis, perform critical path analysis, and prepare reports. Schedulers will walk down scope, verify progress, and coordinate with all parties to ensure the schedule reflects proper status and forecast. During execution Schedulers will mobilize to the field and provided daily forecasts for the management team. All Schedulers will ensure the current status of every phase is accurately reflected in the reporting cycle.
- 18 Days Ago
- Opelousas General Health System
-
Opelousas, LA
FULL_TIME
- This position is responsible to operate a well organized, courteous, and efficient centralized scheduling department. Essential Duties & Responsibilities:Manages a multi-line phone with high volume of...
- Just Posted
- Confidential Medical Practice
-
Lafayette, LA
FULL_TIME
- THIS POSITION IS FOR OUR MAIN LAFAYETTE CLINIC. Licensed LPN/RN or PA for a Surgery scheduler needed to schedule surgery for a physician in our busy specialty clinic. Candidates will be responsible to...
- 24 Days Ago
- Acadian Total Security
-
Lafayette, LA
FULL_TIME
- Acadian Total Security Job Opening - Installation Coordinator/Scheduler JOB DESCRIPTION Job Title: Installation Coordinator /Scheduler Accountability: Operations Manager Performance Appraisal Type: Su...
- 19 Days Ago
- Muncy Machine
-
Broussard, LA
FULL_TIME
- About us Muncy Machine is a manufacturer of heavy lifting hardware, testing equipment and a software developer. We are seeking a professional who can plan/schedule trips for our service team, enter qu...
- 2 Days Ago
- Acuity International
-
Grand Coteau, LA
FULL_TIME
- Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, excit...
- 6 Days Ago
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0 Contact Center Scheduler, Sr. jobs found in Lafayette, LA area
About Lafayette, Louisiana
were up 1.2% from a year ago