Contact Center Scheduler, Sr. jobs in Longview, TX

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Scheduler, Sr. jobs

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Contact Center Representative
  • Michigan Credit Union League
  • Marshall, TX FULL_TIME

  • Organization: Marshall Community CU
    Date Posted: January 8, 2024
    Region: Southwest Michigan
    Location of Position: Marshall
    Position Level: Entry

    Are you ready to join a dedicated and supportive group of Contact Center Representatives? We are seeking a patient, experienced individual for our Contact Center team at Marshall Community Credit Union.

    What the job entails:

    • Working with credit union members over the phone to provide service, solutions, and education with the end goal of helping them achieve their financial goals.



    To see full job description, please visit the link below.


    For more information, or to now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

    https://www.applicantpro.com/j/3188825-128333

  • 12 Days Ago
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Contact Center Representative
  • Heaton Eye Associates
  • Tyler, TX FULL_TIME
  • About the Practice:Heaton Eye Associates has been serving East Texas vision needs for more than 40 years, with three locations offering state-of-the-art technology and services, including primary visi...
  • 6 Days Ago
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Lead Contact Center Representative
  • Heaton Eye Associates
  • Tyler, TX FULL_TIME
  • Our clinic in Tyler, Texas is currently seeking an EXCEPTIONAL Lead Scheduler who takes pride in their work, loves to be of servitude to others, a great TEAM player, and an open-growth mindset. If you...
  • 24 Days Ago
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Contact Center Representative
  • Jackson Hewitt - 2290
  • Athens, TX PART_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 2 Months Ago
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Contact Center Representative
  • Jackson Hewitt - 2290
  • Henderson, TX PART_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 2 Months Ago
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Contact Center Representative
  • Jackson Hewitt - 2290
  • Longview, TX PART_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 2 Months Ago
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0 Contact Center Scheduler, Sr. jobs found in Longview, TX area

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RN, Registered Nurse Program Manager - Wound Care - Full Time
  • Christus Health
  • Longview, TX
  • Description Summary: Directs the operation of clinical programs and promotes quality services for the community and pati...
  • 4/19/2024 12:00:00 AM
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Scheduler Senior - Tyler Specialty Cardiology
  • Christus Health
  • Tyler, TX
  • Description Summary: The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests ...
  • 4/19/2024 12:00:00 AM
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Clinical Patient Navigator / Front Office Coordinator - LPN/LVN Preferred
  • Healogics
  • Longview, TX
  • The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understa...
  • 4/19/2024 12:00:00 AM
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Np/Pa - Cardiology Cobs
  • Christus Health
  • Longview, TX
  • Description Summary: The Nurse Practitioner is responsible for providing medical or surgical services to patients; colle...
  • 4/19/2024 12:00:00 AM
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Clinic Patient Representative Senior - Longview Primary Family MED
  • Christus Health
  • Longview, TX
  • Description Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient...
  • 4/18/2024 12:00:00 AM
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Physician - Nocturnist
  • Christus Health
  • Longview, TX
  • Description Summary: CHRISTUS Health, is seeking BC/BE Nocturnist to add to its established practice at CHRISTUS Good Sh...
  • 4/18/2024 12:00:00 AM
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Crna - Anesthesiology
  • Christus Health
  • Longview, TX
  • Description Summary: CHRISTUS Health is expanding its ministry at CHRISTUS Good Shepherd Medical Center in Longview, Tex...
  • 4/17/2024 12:00:00 AM
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Supervisor Pharmacy Technicians - Longview - Full Time
  • Christus Health
  • Longview, TX
  • Description Summary: This position is responsible for orienting and training, evaluating, and scheduling pharmacy techni...
  • 4/16/2024 12:00:00 AM
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About Longview, Texas

Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$51,025 to $70,064
Longview, Texas area prices
were up 1.2% from a year ago
View detail

What does a Contact Center Scheduler, Sr. do?

Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019