Contact Center Scheduler, Sr. jobs in Parkersburg, WV

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Nursing Staff Scheduler
  • Eagle Pointe Healthcare Center
  • Parkersburg, WV FULL_TIME
  • Eagle Pointe Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Nursing Staff Scheduler to join our team.

    Full Time 8am-4:30pm Shift Position Available.

    PURPOSE/BELIEF STATEMENT:

    The Nursing Staff Scheduler position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job.

    JOB DUTIES & RESPONSIBILITIES

    • Follows the master staffing schedule created by the DON or designee.

    • Communicates continuously with DON or designee to ensure coordination of information and maintain accuracy of nursing schedule.

    • Prepares daily staffing sheets with continual revisions as necessary.

    • Follows center policy and DON guidelines for numbers and assignment of staff and protocol for use of agency and in-house pool.

    • Completes a listing of vacant nursing positions for DON weekly.

    • Performs attendance and paid time off administration for nursing staff.

    • Perform all other general and/or specific administrative staffing duties required.

    • Perform other related activities as assigned or requested.

    • Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

    QUALIFICATIONS & EXPERIENCE REQUIREMENTS

    • High school graduate or G. E. D. equivalent

    • 2 Years Prior staff scheduling experience required

    Benefits

    As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

    About Us

    A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

  • 13 Days Ago

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Scheduler
  • Certus Healthcare- Shadyside
  • Shadyside, OH FULL_TIME
  • Ready for a terrific opportunity? Shadyside Healthcare & Rehabilitation, a Certus Healthcare Management Community, is seeking a Scheduler to join our team! We offer full benefits, 401K, tuition reimbu...
  • 1 Month Ago

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Scheduler
  • Certus Healthcare
  • Shadyside, OH FULL_TIME
  • Ready for a terrific opportunity? Shadyside Healthcare & Rehabilitation, a Certus Healthcare Management Community, is seeking a Scheduler to join our team! We offer full benefits, 401K, tuition reimbu...
  • 1 Month Ago

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Scheduler
  • Morgantown Health and Rehab
  • Morgantown, WV FULL_TIME
  • Join an EXCEPTIONAL TEAM at Morgantown Health & Rehab! Great Opportunity for Career Growth! Apply Today! Summary: The Scheduler is primarily responsible for scheduling nursing staff and other elements...
  • 1 Month Ago

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Associate Auditor, External Audit and Assurance Services, Wheeling
  • SR SNODGRASS PC
  • Wheeling, WV OTHER
  • Job Details Level: Entry Job Location: Wheeling - Wheeling, WV Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed S.R. Snodgrass, A.C. is looking for candidates to work ...
  • 14 Days Ago

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Intern, External Audit - Fall 2024, Wheeling, WV
  • SR SNODGRASS PC
  • Wheeling, WV INTERN
  • Job Details Job Location: Wheeling - Wheeling, WV Position Type: Internship Salary Range: Undisclosed We are seeking interns to join our audit team for the fall semester. Candidates selected for this ...
  • 14 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Parkersburg, WV area

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Administrative Assistant
  • Fedex
  • Parkersburg, WV
  • FedEx is inviting candidates to assist in moving the world forward as an Administrative Assistant. In return, FedEx help...
  • 4/22/2024 12:00:00 AM

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Remote Scheduling Coordinator (C)
  • Feyer&Associates
  • Athens, OH
  • Job Description We are currently seeking enthusiastic individuals to join our team as Remote Scheduling Coordinators. Th...
  • 4/21/2024 12:00:00 AM

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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Parkersburg, WV
  • Earn $2,000 in Parkersburg when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a fl...
  • 4/20/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Chester, OH
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/20/2024 12:00:00 AM

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Drive with Lyft - No Experience Needed
  • Lyft
  • Parkersburg, WV
  • Earn $2,000 in Parkersburg when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a fl...
  • 4/20/2024 12:00:00 AM

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RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
  • GoTu
  • Chester, OH
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/19/2024 12:00:00 AM

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Prosperity Center Receptionist - Parkersburg
  • Goodwill Industries of Kanawha Valley, Inc.
  • Parkersburg, WV
  • Company Description At Goodwill Industries of Kanawha Valley, Inc., (GIKV) we assist people with disabilities and other ...
  • 4/18/2024 12:00:00 AM

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Office Coordinator
  • Better Choice Heating and Air Conditioning
  • Athens, OH
  • Job Description Job Description Job Summary The Dispatcher supports the day-to-day operations of the company by efficien...
  • 4/18/2024 12:00:00 AM

Parkersburg is a city in and the county seat of Wood County, West Virginia, United States. Located at the confluence of the Ohio and Little Kanawha rivers, it is the state's third-largest city and the largest city in the Parkersburg-Marietta-Vienna metropolitan area. The population was 31,492 at the 2010 census. Its peak population was 44,797 in 1960. The city is about 14 miles south of Marietta, Ohio. The Baltimore and Ohio Railroad reached Parkersburg in 1857, but lacked a crossing over the Ohio River until after the American Civil War. When the B&O completed the Parkersburg Bridge (CSX) 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$49,628 to $68,145
Parkersburg, West Virginia area prices
were up 1.2% from a year ago

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