Contact Center Scheduling Manager jobs in Charleston, WV

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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60 Contact Center Scheduling Manager jobs found in Charleston, WV area

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Warm Leads / TeleSales / Work from home $100k+
  • Jacob Pogue Agency
  • Charleston, WV
  • ... please contact National Hiring Manager: Tiffany Kanehl at (615) 358-8143. Any experience in the ... call center, telemarketing, solar, time share, timeshare, travel, real estate, mortgage broker ...
  • 4 days ago

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Maintenance technician/handyman
  • Net2Source
  • Charleston, WV
  • ... Managed Office), Payroll Solutions, IC Compliance (Independent Contractor), RPO (Recruitment Process Outsourcing), Contact Center and Off-shoring (Software Development). Need Talent Solutions? Come ...
  • 6 days ago

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Marketing Manager
  • Charleston Coliseum & Convention Center
  • Charleston, WV Full-Time
  • Job Title: Marketing Manager OVG Facilities – Charleston Coliseum & Convention Center, West Virginia Full-time - Experie...
  • 7 Days Ago
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Convention Sales Manager
  • Charleston Coliseum & Convention Center
  • Charleston, WV Full-Time
  • Job Title: Convention Sales Manager OVG Facilities – Charleston Coliseum & Convention Center, West Virginia Full-time - ...
  • 7 Days Ago
Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$81,818 to $114,546
Charleston, West Virginia area prices
were up 1.2% from a year ago