Contact Center Scheduling Manager jobs in Lake Charles, LA

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

35 Contact Center Scheduling Manager jobs found in Lake Charles, LA area

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Patient Access Representative - Central Scheduling
  • CHRISTUS Health
  • Lake Charles, LA Full-Time
  • Patient Access / Pre-Access Representatives facilitate a welcome and easy access to the facility and are responsible for...
  • 7 Days Ago
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Substance Abuse Counselor
  • Spindletop Center
  • Hackberry, LA Full-Time
  • Our goal at Spindletop Center is to promote an environment of quality customer service in which staff work with pride, i...
  • 10 Days Ago
Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$81,394 to $113,952
Lake Charles, Louisiana area prices
were up 1.2% from a year ago