Contact Center Scheduling Manager jobs in Reading, PA

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Appointment Scheduling Manager
  • Install America
  • Mohnton, PA FULL_TIME
  • WE ARE GROWING!

    Install America has been a leader in the home improvement industry for decades primarily focused in the North Eastern US. We are now rapidly expanding throughout the rest of the east coast. This expansion has produced a number of new management and supervisory opportunities within our organization. Call today to join our growing team!

    Responsibilities:
    - Generate appointments by reaching out to potential clients and scheduling meetings
    - Conduct market research to identify potential business opportunities
    - Develop and maintain relationships with clients to ensure repeat business
    - Collaborate with the sales team to coordinate appointments and maximize sales opportunities
    - Keep accurate records of all appointments and client interactions

    Requirements:
    - Excellent communication and interpersonal skills
    - Proven experience in business development or appointment setting
    - Strong organizational and time management abilities
    - Ability to work independently and as part of a team
    - Proficient in using CRM software and other sales tools
    - Knowledge of the market and industry trends

    As an Appointment Generator, you will play a crucial role in driving business growth by generating appointments with potential clients. Your ability to effectively communicate, build relationships, and identify business opportunities will contribute to the success of our organization. If you are a motivated individual with a passion for business development, we would love to hear from you. Apply now to join our team!

    Job Type: Full-time

    Pay: $32,000.00 - $65,000.00 per year

    Benefits:

    • 401(k)
    • Health insurance
    • Paid time off
    • Paid training

    Experience level:

    • Under 1 year

    Shift:

    • 8 hour shift

    Supplemental pay types:

    • Bonus opportunities
    • Monthly bonus
    • Performance bonus

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Call center
    • In-person

    Education:

    • High school or equivalent (Required)

    Ability to Commute:

    • Mohnton, PA (Required)

    Ability to Relocate:

    • Mohnton, PA: Relocate before starting work (Required)

    Work Location: In person

  • 29 Days Ago

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Customer Service Representative - Member Contact Center - Call (Flex Remote)
  • Diamond Credit Union
  • Pottstown, PA FULL_TIME
  • Description Diamond’s culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job her...
  • 13 Days Ago

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Manager - Field Operations Planning (Workforce Planning and Scheduling)
  • Penske Truck Leasing and Logistics
  • Reading, PA FULL_TIME
  • Position Summary: The purpose of the Manager-Field Operations Planning role is to lead large-scale field initiatives to deliver more effective and efficient ways of working. In it, you will use data-d...
  • 1 Month Ago

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Center Manager
  • Code Ninjas of Chester Springs PA
  • Chester Springs, PA PART_TIME
  • If you like connecting with kids who are excited about learning and technology with an entrepreneurial spirit and a desire to lead. Then Code Ninjas has the job for you!Code Ninjas is the nation’s fas...
  • 16 Days Ago

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Retail Center Manager
  • The UPS Store #6828
  • Douglassville, PA FULL_TIME
  • DescriptionThe Store Manager is accountable for the successful day-to-day operations of the store, including sales growth. He/she manages and supervises the store associates, oversees recruitment and ...
  • 8 Days Ago

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Retail Center Manager
  • The UPS Store #6828
  • Douglassville, PA FULL_TIME
  • DescriptionThe Store Manager is accountable for the successful day-to-day operations of the store, including sales growth. He/she manages and supervises the store associates, oversees recruitment and ...
  • 8 Days Ago

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0 Contact Center Scheduling Manager jobs found in Reading, PA area

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Customer Service Associate
  • Wawa, Inc.
  • Reading, PA
  • Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Cust...
  • 4/18/2024 12:00:00 AM

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Clinical Research Patient Outreach Manager
  • SQRL
  • Plymouth Meeting, PA
  • Highlights $70,000 - $85,000 salary + up to 15% performance bonus! Lead and manage a team of patient recruiters Plan and...
  • 4/17/2024 12:00:00 AM

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Clinical Research Patient Outreach Manager
  • Sqrl
  • Plymouth Meeting, PA
  • Highlights $70,000 - $85,000 salary + up to 15% performance bonus! Lead and manage a team of patient recruiters Plan and...
  • 4/16/2024 12:00:00 AM

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Customer Service Rep-Technical
  • Spectrum Brands
  • Reading, PA
  • **Customer Service Rep-Technical** Job Title Customer Service Rep-Technical Job # US13772 Requisition Type Regular Funct...
  • 4/16/2024 12:00:00 AM

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Call Center Administrative Assistant
  • WITMER PUBLIC SAFETY GROUP INC.
  • Coatesville, PA
  • Description This position is responsible for providing administrative and clerical services support to the Customer Serv...
  • 4/15/2024 12:00:00 AM

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Customer Support Specialist I
  • Clark Service Group
  • Lancaster, PA
  • Overview Clark Service Group is seeking an entry-level Customer Support Specialist to join their Contact Center at their...
  • 4/14/2024 12:00:00 AM

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Greeter
  • Walmart
  • Reading, PA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/14/2024 12:00:00 AM

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Customer Service Representative
  • Spectrum Brands
  • Reading, PA
  • **Customer Service Representative** Job Title Customer Service Representative Job # US14784 Requisition Type Regular Fun...
  • 4/14/2024 12:00:00 AM

Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area. The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$95,691 to $137,545
Reading, Pennsylvania area prices
were up 1.5% from a year ago

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