Contact Center Scheduling Manager jobs in Twin Falls, ID

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Contact Center Scheduling Manager jobs

A
Profit Center Manager - Idaho
  • andersonsinc
  • Bliss, ID FULL_TIME
  • For assistance on how to apply, please click here Job Description: Position Overview: Develops, implements and manages all aspects of merchandising strategies and plans for an assigned segment, line of business, and/or region within the grain group. Key Responsibilities: Manages the assigned merchandising team’s efforts in maximizing sell-side position, trading volume and gross profit. Develops and manages cash merchandising and sell-side relationships for all commodities in an assigned region. Identifies, manages, and communicates price/bid information for assigned areas. Communicates with sales and merchandising teams regarding market conditions and trading opportunities in assigned areas. Leads the development and delivery of sales training programs for the assigned segment or line of business. Identifies new and/or modifies existing strategies and/or merchandising methods to meet or exceed volume goals reflected in growth plans. What is expected of you and others at this level: Has deep understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts Develops colleagues’ and customers’ understanding Recognized as an expert in one or more areas Complexity is extremely high (territory/account, product/services, sales or account management process); serves as a team lead Has extremely high authority and opportunity to set and negotiate product and service terms Minimum Qualifications & Skills: Bachelor’s Degree required, Master’s Degree preferred 7-10 years’ relevant experience required This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons’ Statement of Principles. Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. The Andersons, Inc. is a Drug-Free Workplace. The Andersons, Inc. is an EO employer – M/F/Veteran/Disability/Gender Identity/Sexual Orientation. Note: The Andersons, Inc. conducts drug, alcohol and/or medical testing of applicants and employees based on type of position. A copy of our testing policy is available by contacting the HR Department at talentacquisition@andersonsinc.com. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. PHISHING SCAM WARNING: The Andersons is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that The Andersons only uses company email addresses, which contain “@andersonsinc.com”, to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you’ve been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website to learn how to report it. The Andersons, Inc., named to Forbes list of America's Best Small Companies for 2023, one of the Greatest Workplaces for Diversity 2023 by Newsweek, and one of The Americas Fastest Growing Companies 2023 by Financial Times, is a diversified company rooted in agriculture that conducts business in the commodity merchandising, renewables, and nutrient and industrial sectors. Guided by its Statement of Principles, The Andersons is committed to providing extraordinary service to its customers, helping its employees improve, supporting its communities, and increasing the value of the company. For more information, please visit www.andersonsinc.com.
  • Just Posted
Apply this Job
G
Service Center Manager
  • Gills Point S Tire & Auto
  • Twin Falls, ID FULL_TIME
  • DescriptionAre you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, ...
  • 1 Month Ago
Apply this Job
T
Profit Center Manager- Idaho
  • The Andersons, Inc.
  • Bliss, ID FULL_TIME
  • For assistance on how to apply, please click here Job Description: Position Overview Develops, implements and manages all aspects of merchandising strategies and plans for an assigned segment, line of...
  • 1 Month Ago
Apply this Job
G
Agency Contact Representative
  • Guttry Insurance Agency
  • Elko, NV FULL_TIME
  • We need a mature, reliable, helpful, friendly, professional, positive person to serve as our Agency Contact Representative. You will responsible for contacting existing clients and scheduling appointm...
  • 7 Days Ago
Apply this Job
S
Dispatcher - Scheduling Assistant
  • Safelink Internet
  • Rupert, ID FULL_TIME
  • Dispatcher/Scheduling AssistantAnthem Broadband – Burley, IDJob DescriptionWe are seeking a Dispatch Assistant to join our team! You will perform clerical and administrative functions in order to driv...
  • 1 Month Ago
Apply this Job
M
Store Manager - 80249
  • Mr. Gas Travel Center
  • Jerome, ID FULL_TIME
  • Store Manager Location: Jerome, ID Brand: Mr. Gas Minimum Starting Wage From: $65,000/year plus opportunity for quarterly bonuses Parkland USA - Competitive Benefits. Meaningful Extras. Unmatched Valu...
  • 2 Days Ago
Apply this Job
View All Contact Center Scheduling Manager Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Contact Center Scheduling Manager jobs found in Twin Falls, ID area

About Twin Falls, Idaho

Twin Falls is located at 42°34'N 114°28'W (42.561,-114.464). According to the United States Census Bureau, the city has a total area of 18.16 square miles (47.03 km2), of which, 18.10 square miles (46.88 km2) is land and 0.06 square miles (0.16 km2) is water. The Snake River Canyon forms the city's northern limits, separating it from Jerome County. There are three waterfalls in the immediate area. Shoshone Falls is located approximately 5 miles (8.0 kilometres) east of Twin Falls city. Pillar Falls is located approximately 1 1⁄2 mi (2 1⁄2 km) upstream from the Perrine Bridge while Twin Falls, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$84,920 to $122,062
Twin Falls, Idaho area prices
were up 2.5% from a year ago
View detail

What does a Contact Center Scheduling Manager do?

Contact Center Scheduling Manager in Springfield, IL
Oodles of scheduling software programs exist to assist managers with this process, but rarely do these tools fully integrate with your existing processes and applications.
December 15, 2019
Contact Center Scheduling Manager in Petaluma, CA
For example managers can flexibly change break times and lunches or move people between skill groups, front office and back office work.
December 12, 2019
Contact Center Scheduling Manager in La Crosse, WI
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
January 21, 2020