Contact Center Scheduling Supervisor jobs in the United States

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2020 Salary.com)

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Work From Home Call Center Supervisor
  • Randstad USA
  • Philadelphia, PA
  • Support and enforce contact center expectations. * Assist with escalated issues or cases as needed ... Develop work schedules and assign duties to direct report personnel to ensure efficiency. * Discuss ...
  • just now

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Customer Service Supervisor
  • Farm Fresh To You
  • West Sacramento, CA
  • Schedules, directs, and delegates CSR and department tasks as necessary to successfully manage daily forecasted workflow and actual contact center volume. * Directly supervises half the contact ...
  • 4 days ago

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Nurse Supervisor
  • Patient First
  • Waldorf, MD
  • ... contact, care, and performance; • Scheduling Staff Nurses and Medical Assistants; • Reviewing ... the center; • Functioning as an administrator and working as a Staff Nurse as needed; • ...
  • 4 days ago

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Contact Center Agent
  • Open Systems, Inc.
  • Bridgeton, MO
  • Contact Center Agent-1 OSI-5759/10904772 6 Months contract Bridgeton MO 63044 The team is looking ... supervisor EDUCATION: High School diploma required. Bachelor's Degree preferred.
  • 5 days ago

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Supervisor of Clinical Laboratory
  • Renown Health
  • Reno, NV
  • This position will be required to work a flexible schedule that may include evenings and weekends ... Lab Services are located both at Renown Regional Medical Center and at Renown South Meadows Medical ...
  • 5 days ago

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Call Center Supervisor
  • Aerotek
  • Honolulu, HI
  • The Call Center Supervisor is responsible for providing front-line, first level supervision and ... of contact center staff, through partnering with Human Resources - Develop work schedules and ...
  • 5 days ago

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Pre Op Post Op Nurse II PRN
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • PRN SCHEDULE: PRN/Per Diem Los Robles Hospital & Medical Center is a licensed 404 bed acute care ... Reports To: Supervises: LVN Staff (where applicable) and Ancillary Staff (where applicable ...
  • 5 days ago

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Call Center Supervisor, India Liaison
  • Relief Factor
  • Kirkland, WA
  • Act as the liaison to contact center in India. * Monitor staff calls for quality, provide feedback ... Ensure proper phone and chat coverage is scheduled. * Ensure the Call Center is properly trained to ...
  • 6 days ago

Income Estimation for Contact Center Scheduling Supervisor jobs
$60,174 to $81,450