Contact Center Scheduling Supervisor jobs in Albany, NY

Scheduling Coordinator

Full Time | Day Shift working 8-4 pm

NYS Pension & Retirement Plan | Tuition Reimbursement | On-Site Day Care - Opening Soon!

** Pay rate at $22.49/hour **

Shaker Place Rehabilitation & Nursing is a 5-Star Quality Rated Senior Care Community conveniently located in Albany County, NY.

Scheduling Coordinator Requirements:

• Graduation from high school or possession of a high school equivalency diploma and one year experience in creating complex schedules in staffing, human resources, payroll, or a closely related field.

Responsibilities of a Scheduling Coordinator:

• Is responsible to schedule all nursing personnel to ensure daily staffing levels meet both regulatory and administratively established staffing levels.
• May be responsible to schedule other departmental personnel as directed.
• Shall schedule personnel in accordance with collective bargaining agreements.
• Shall be responsible for staffing on a 24 hour/7-day basis.
• Distributes schedules to personnel at least two weeks prior to the commencement of the work schedule.
• Generates reports as requested by the Executive Director.
• Tracks daily the number of staff hours per patient day.
• Determines work assignments and work locations for all personnel the position schedules.
• Maintains various rosters of personnel for purposes such as call-in substitution, float personnel, per diem eligibility, overtime volunteers.
• Determines and assigns vacation time and other time off in accordance with union contracts and by order of request submission.
• Works with various department manager to determine excused and unexcused absences.
• Maintains a log of employees who have excessive absenteeism and patterns of absenteeism or tardiness.
• Tracks absenteeism due to FMLA's and other approved leaves of absence.

Each day and every interaction are an opportunity to further Our Mission of providing the highest quality of care and demonstrate respect, dignity, and compassion to not only our Residents but also our Staff.

Exceptional Benefits you won't find elsewhere:

• Experience Based Pay & Shift Differentials
• New York State Pension & Retirement Plan
• Tuition Reimbursement
• On Site Day Care - opening soon!
• Health Insurance Options: Low cost or No cost Health, Dental, Vision, Prescriptions for you & your family
• Generous Paid Time Off includes vacation, personal, holidays.
• 401K Deferred Compensation: full or part time.
• Monthly Bus Pass: Discounted rate of only $9
• So much more including Life Insurance, Flexible Spending Accounts, 529 College Savings Plan and more!

About Shaker Place Rehabilitation & Nursing:

• Beautiful, recently renovated, state-of-the-art facilities with new amenities, advanced equipment, and thoughtful design.
• We cultivate a supportive, inclusive, respectful, diverse, and welcoming culture committed to providing the highest quality of care to our residents.
• Our Mission is to provide comprehensive care and exceptional services to the people of Albany County and surrounding areas.
• For nearly 50 years, we have been committed to enhancing each resident's quality of life and valuing their independence, dignity, and happiness.

Shaker Place Rehabilitation & Nursing Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.