Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
As part of a high-functioning care team, and an integral part of the leadership team, the Housekeeping supervisor is responsible establishing systems, directing, and overseeing all aspects of housekeeping services for the facility; with a strong focus on infection control and the safety of our Residents. The Housekeeping Supervisor reports to the facility Administrator.
We want to support your work and life balance, so we have flexible shifts available – and would love to speak with you about what interests you.
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0 Contact Center Scheduling Supervisor jobs found in Bangor, ME area