Contact Center Specialist jobs in Altoona, PA

Accounts Management:

*Review past due accounts and communicate in person and via phone with the customers to promote timely payments

*Collect customer payments on a timely basis and meet daily/weekly collection standards

*Follow all policies and procedures and adhere to all standards

*Responsible for Delivery and Setup of product in customers homes

*Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise

*Install and set up merchandise, and instruct customers on proper use of merchandise

*Pick-up merchandise from customer homes as assigned

*Keep vehicles clean and properly maintained as assigned

Sales:

*Greet and assist customers on sales floor

*Prospect for new business by telemarketing and distributing print material

*Refurbish merchandise to like new condition

*Keep showroom, backroom, vehicles, and all other store areas neat, clean and organized

This position is 60% out in field doing deliveries, service calls, account management runs and 40% in store doing sales, refurbishments, account management calls

*Must be able to lift at lest 50 pounds

*Must be able to drive our company vehicles

Job Type: Full-time

Pay: $15.00 - $15.30 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Must be able to pass a Back Ground Check

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person