Contact Center Supervisor jobs in Billings, MT

Job Description

Please take this to get a sneak peek of one of our Plasma Donation Centers.

About the role :

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines.

You will report to the Center Manager and oversee the general management of employees assigned to the production areas.

How you will contribute :

• You will oversee employee performance and scheduling
• You will lead Inventory Control efforts and lead in operational efforts
• You will work with donors to resolve concerns
• You will analyze opportunities specific to non-conforming events
• You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
• You will foster teamwork, communicate and resolve conflicts.

What you bring to Takeda :

• Cardiopulmonary Resuscitation (CPR) and AED certification
• Frequent bending and reaching
• Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
• Fine motor coordination, depth perception, and ability to monitor equipment from a distance
• Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required

What Takeda can offer you :

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you.

We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical / dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us :

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs.

Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do.

We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

EEO Statement

Locations

USA - MT - Billings

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Last updated : 2024-03-24