Contact Center Supervisor jobs in Fayetteville, AR

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Contact Center Specialist (FT)
  • Wal-mart - Sam'sClub.
  • Bentonville, AR FULL_TIME
  • What you'll do:
    • Supports assigned business areas in the execution of practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends; analyzing and interpreting data; and translating data analysis into recommendations that are aligned with business objectives.
    • Provides administrative support by assisting management with training other team members; supporting special projects involving research and review of data; establishing agendas and creating information packets for customer meetings; researching the impact of process changes and communicating changes to leadership; ensuring adherence with business process controls; analyzing data to establish accounting period cutoffs; facilitating validation of system postings; educating business partners on best practices to drive compliance across the business; and supporting special projects involving research and review of data.
    • Supports quality control by creating documentation that adheres to Walmart business rules; validating accuracy of data received; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicating to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed.
    • Ensures compliance with local, state, and federal laws and regulations and company policies and procedures by analyzing and interpreting reports; implementing and monitoring human resource compliance processes; implementing action plans to improve performance; and ensuring confidentiality of information, documentation, and assigned records.
    • Provides customer service by responding to customer disputes and ad-hoc questions requiring research; collaborating with customers to escalate customer inquiries and provide status updates and guidance to management; communicating to customers via verbal and written communication; conducting compliance reviews; negotiating dispute resolution; analyzing, interpreting, and consolidating information into reporting for customer review; and coordinating communication between customer and business area.
    • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
    • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

    Shift Schedule:
    • 7:00 AM to 3:30 PM CDT

    Preferred Qualifications:
    • Departmental Payroll.
    • Information Systems.
    • Finance/Accounting.
    • Bachelor's Mathematics.
    • Bachelor's Finance / Accounting.
    • Bachelor's of Information Technology.
    • Bachelor's of Computer Programming.
    • Business Management or Administration.
    • Bilingual would be an excellent plus.

    Minimum Qualifications:
    • Experience in contact center.
    • Experience Microsoft Office.
    • Bentonville or 50 miles away / flexibility to work onsite when required.

    About Walmart
    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability - and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

    Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.
  • 9 Days Ago

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Contract Nurse - LPN $35/hr 6 Week Contact
  • Springdale Health And Rehabilitation Center
  • Springdale, AR CONTRACTOR
  • Our facility is hiring a limited number of Contract Nurses - LPN to assist with covering open shifts. As a Contract Licensed Practical Nurse with our facility, you may perform a variety of duties that...
  • 4 Days Ago

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Call center supervisor
  • Pearl Interactive Network
  • Fayetteville, AR FULL_TIME
  • Pearl Interactive Network is seeking to hire a Triage Call Center Supervisor. The Triage Call Center Supervisor is responsible for providing day-to-day oversight, including benching cases with staff, ...
  • 26 Days Ago

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Maintenance supervisor
  • The Blossoms at Eureka Springs Rehab & Nursing Center
  • Springs, AR FULL_TIME
  • The Maintenance Director is responsible for planning, organizing, developing, and directing the overall operation of the maintenance department in accordance with current federal, state, and local reg...
  • 1 Day Ago

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RN Weekend Supervisor
  • Springdale Health And Rehabilitation Center
  • Springdale, AR FULL_TIME
  • RN Shift Supervisor - Weekend rotation Working with us means being part of something special: A team that is passionate about making an impact on our patients’ lives each and every day. Unlike the typ...
  • 10 Days Ago

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Food beverage supervisor
  • Walton Arts Center
  • Rogers, AR FULL_TIME
  • Job Location Walmart AMP - Rogers, AR Education Level High School Job Category Food & Beverage Service At Walton Arts Center / Walmart AMP, we strive to be the place where a diverse mix of talented pe...
  • 17 Days Ago

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0 Contact Center Supervisor jobs found in Fayetteville, AR area

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Care Transition Coordinator
  • Fayetteville Health And Rehabilitation Center
  • Fayetteville, AR
  • Care Transition Coordinator Do you have a passion for using your sales and marketing skills in the healthcare world? Hav...
  • 3/28/2024 12:00:00 AM

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Production Supervisor (AR) 1st Shift
  • Keytronic
  • Fayetteville, AR
  • Job Details Job Location Fayetteville AR - Fayetteville, AR Position Type Full Time Salary Range $52,000.00 - $60,000.00...
  • 3/26/2024 12:00:00 AM

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Assistant Project Manager
  • CRB
  • Fayetteville, AR
  • Company Description CRB's over 1,500 expert professionals drive innovative, life-changing and life-saving solutions for ...
  • 3/26/2024 12:00:00 AM

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Warehouse Worker Full-time and Part-time Positions
  • karier.co
  • Fayetteville, AR
  • **Warehouse Worker Full-time and Part-time Positions** Foot Locker - Junction City, KS 66441+1 location Job details Sala...
  • 3/26/2024 12:00:00 AM

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Registered Nurse, Home Health Full Time
  • CenterWell Home Health
  • Fayetteville, AR
  • Become a part of our caring community and help us put health first Full Time Home Health Registered Nurse - Home Health ...
  • 3/25/2024 12:00:00 AM

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L&H Benefits - Senior Account Manager
  • Stephens
  • Fayetteville, AR
  • ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with the validation of enrollment, claims and fixed fees for the data analy...
  • 3/25/2024 12:00:00 AM

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Registered Nurse, Home Health Full Time
  • Centerwell Home Health
  • Fayetteville, AR
  • Become a part of our caring community and help us put health first Full Time Home Health Registered Nurse - Home Health ...
  • 3/25/2024 12:00:00 AM

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Senior Network Engineer
  • OzarksGo
  • Fayetteville, AR
  • OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-f...
  • 3/25/2024 12:00:00 AM

Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been home of the University of Arkansas since the institution's founding in 1871. Fayetteville is on the outskirts of the Boston Mountains, deep within the Ozarks. Known as Washington until 1829, the city was named after Fayetteville, Tennessee, from which many of the settlers had come. It was incorporated on November 3, 1836 and was rechartered in 1867. The four-county Northwest Arkansas Metropolitan Statistical Area is ranked 105th in terms of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Supervisor jobs
$49,398 to $68,264
Fayetteville, Arkansas area prices
were up 1.2% from a year ago

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