Contact Center Supervisor jobs in Montana

C
Supervisor
  • Central Montana Medical Center
  • Lewistown, MT FULL_TIME
  • First line supervision of housekeeping employees engaged in facility cleaning activities. Receives work
    assignments from Support Services Manager. Establishes daily work schedule, assigns duties, issues supplies
    and equipment and inspects completed work. Recommends to Support Services Manager personnel actions
    such as promotions, demotions, transfers or discharges. Aides in selecting and/or trains new employees.
    Reviews procedures to assure efficient and standardized work methods.
    This is a working supervisor position with a minimum of 60 hours working within the department and 20
    hours will be dedicated for clerical/management tasks per pay period.

    Continued employment and raises in this position are dependent upon Central Montana
    Medical Center's fiscal viability and: •
    Actions and communications that contribute to a team concept and create a
    positive environment for all customers •
    Acceptable performance of essential and all job duties •
    Acceptable attendance record •
    Accountability for safety to self, patients, visitors and all customers, and care of
    equipment and building •
    Adherence to departmental and facility policies and procedures, education
    requirements, compliance monitoring and reporting, and CMMC Code of
    Conduct •
    Accountability for the consequences of own actions •
    Physical and emotional ability to perform essential functions •
    Acceptable background investigation results if required for position
    Minimum Education, Experience, Licensure, Certification required:
    High School or equivalent
    Sufficient previous experience in housekeeping functions.
    Preferred supervisory experience in housekeeping functions.
    ESSENTIAL FUNCTIONS/DUTIES:
    (Must be able to perform with or without accommodation)
    1 Aides with audits and gathering data for Quality Assurance and Infection Prevention.
    2 Recommends adjustments when creating and maintaining policy and procedures.
    3 Aides with interviews and hires employees with Support Services Manager
    4 Responsible creating work schedules for Environmental Services
    5 Conducts investigations with department manager and recommends disciplinary actions.
    6 Recommends actions for employees evaluations
    7 Responsible for training/counseling staff on protocol and departmental/facility policy.
    8 Leads and works with cleaning crew in assigned areas.
    9 Inspects supplies and requisitions them from stock.
    10 Demonstrates use of cleaning materials and equipment and explains methods of cleaning to

    ensure the most efficient and economical use of materials and manpower.
    11 Tours and inspects project areas for quality of work performed and adherence to established

    policies and procedures.
    12 Instructs personnel in use of new equipment, cleaning techniques/methods, and cleaning

    agents.
    13 Requisitions consumable supplies for the Environmental Services department.
    14 Performs other related duties as assigned or requested.






    Knowledge, Skills, Abilities:
    Knowledge in supervisory experience in housekeeping functions of basic housekeeping skills.
    Communication skills to effectively relate to subordinates/coworkers.
    Ability to work effectively with co-workers, other CMMC employees, and general public.
    Ability to adapt to fluctuations in workload.
    Judgement to demonstrate as sound and fair practices. Seek guidance and direction when needed.
    OCCUPATIONAL EPOSURE for this position:

    Category I Direct contact with blood or other bodily fluid to which
    universal precautions apply

    Category II Activity performed without blood/bodily fluids exposure,
    but exposure may occur in emergency

    Category III Task/activity does not ordinarily entail predictable
    exposure to blood/bodily fluids

    OTHER EPOSURE for this position:
    Radiation
    Noise

    Other (Specify) Exposed to housekeeping/cleaning agents/chemicals.
    Work in precarious or high locations (ladders, scaffolding
    etc.)

    PHYSICAL DEMANDS:
    (Essential functions strength rating for position - see Job Analysis)
    Sedentary Exert up to 10# occasionally or negligible force frequently
    Light Exert up to 20# occasionally, < 10# frequently or

    negligible force constantly Medium Exert up to 50# occasionally, up to 25# or up to 10#

    constantly
    Heavy Exert up to 100# occasionally, up to 50# frequently or up

    to 20# constantly
    Very Heavy Exert > 100# occasionally, > 50# frequently or

    > 20# constantly

  • Just Posted

B
Center supervisor
  • Biolife Plasma Services
  • Billings, MT FULL_TIME
  • Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will ...
  • 2 Days Ago

T
Center supervisor
  • Takeda
  • Billings, MT FULL_TIME
  • Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will beco...
  • 2 Days Ago

S
Plasma Center Training Supervisor
  • SAMUELSTAFFING.COM
  • Great Falls, MT FULL_TIME
  • We are a global industry leading pharmaceutical company. We are looking for someone with managerial experience to join our team as a Training Supervisor in our Plasma Donation Center in Great Falls, M...
  • 7 Days Ago

C
Licensed Program Supervisor - Recovery
  • Center For Mental Health
  • Great Falls, MT FULL_TIME
  • Licensed Program Supervisor - RecoveryFull-Time / ExemptGreat FallsPosition Overview:Responsible for clinical supervision of assigned employees in the Addiction Service Line. Communicating and working...
  • 12 Days Ago

S
Environmental Services Supervisor
  • Sidney Health Center
  • Sidney, MT FULL_TIME
  • Text to apply: 406-345-6367 using code: EVS Environmental Services Supervisor **Sign on Bonus Available** Join our I CARE team at Sidney Health Center for the competitive wages, benefit package, abili...
  • 13 Days Ago

S
Contact Center EL Associate
  • S & S Worldwide Inc
  • Colchester, CT
  • Job Description Job Description SEASONAL CONTACT CENTER ASSOCIATE Reports To: Contact Center Supervisor Summary of Respo...
  • 3/28/2024 12:00:00 AM

S
Contact Center Supervisor
  • Serenity Healthcare
  • Fort Worth, TX
  • Contact Center Supervisor - Onsite **Location: Fort Worth, TX** Are you ready to lead a team that plays a pivotal role i...
  • 3/28/2024 12:00:00 AM

Z
Advising Services Operations Manager
  • Zeiders Enterprises
  • Woodbridge, VA
  • Job Title: Advising Services Operations Manager Zeiders is an industry leader in military and family support. Our compan...
  • 3/28/2024 12:00:00 AM

S
Bank Contact Center Supervisor
  • State Bank of India (California)
  • Los Angeles, CA
  • Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
  • 3/27/2024 12:00:00 AM

M
Lead, Customer Experience Communications
  • MedVantx, Inc.
  • Sioux Falls, SD
  • **Lead, Customer Experience CommunicationsSioux Falls, South Dakota, United States** At Medvantx, we deliver care that g...
  • 3/25/2024 12:00:00 AM

B
Member Engagement Supervisor
  • BeneLynk
  • Fort Lauderdale, FL
  • COMPANY OVERVIEW Does the idea of applying your talents at a company that assists people in understanding how to obtain ...
  • 3/25/2024 12:00:00 AM

S
Call Center Lead - Full Time
  • Sahara Las Vegas
  • Las Vegas, NV
  • Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can't wait ...
  • 3/24/2024 12:00:00 AM

T
Manager, Contact Center
  • The University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 3/24/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Supervisor jobs
$49,570 to $68,502

Contact Center Supervisor
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
February 26, 2022
Assist with change management by training agents when there is a new or added step to a process or workflow.
January 12, 2022
Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of the position.
December 26, 2021
Participates in executing, monitoring, evaluating the coaching, training, hardware/software tool implementation, motivational and counselling programs for the team.
September 30, 2021
Contact Center Supervisor in Princeton, NJ
Demonstrated excellence in communication (written and verbal) with internal and external customers.
April 09, 2022
Contact Center Supervisor in Memphis, TN
Implements policies and procedures and recommends new approaches to effect continual area improvements.
April 07, 2022