Contact Center Team Leader (Includes Selling) jobs in the United States

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2022 Salary.com)

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Contact Center Rep. - Greenville, SC Nov. 14th Midday/Evening Schedule
  • TD Bank
  • Inman, SC
  • Supports the team by continuously developing knowledge in own area * Participates in personal ... Retail Customer service, banking, or contact center experience preferred * Ability to use/learn ...
  • just now

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Contact Center Rep. - Credit Card Nov. 21 AM Training Greenville
  • TD Bank
  • Anderson, SC
  • ... team Provides courteous, efficient, and professional customer service to ensure inquiries, problems ... Preferred: 2+ years of job related experience (banking, contact center, or retail customer service ...
  • just now

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Maintenance Assistant Team Leader-3rd Shift
  • DENSO
  • Lansing, MI
  • Free on-site Fitness Center with tennis and basketball courts * On-site family health center ... Our broad product portfolio includes mobility, electrification, powertrain, and electronic systems
  • 1 hour ago

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Registered Nurse- Rapid Response Team - ED - Emergency Department
  • University of Maryland Medical Center
  • Baltimore, MD
  • Registered Nurse- Rapid Response Team What You Will Do: Registered Nurse (RN) - Rapid Response Team ... center at the heart of the University of Maryland Medical System (UMMS) and includes the 789-bed ...
  • 2 days ago

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Sr. Registered Nurse (RN) - Critical Care West - ICU - Intensive Care Unit
  • University of Maryland Baltimore Washington Medical Center
  • Glen Burnie, MD
  • At University of Maryland Baltimore Washington Medical Center, our registered nurses have earned ... A multidisciplinary team delivers care to patients in the CCW, which includes intensivists ...
  • 2 days ago

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Registered Nurse II Surgical Care *BEACON Gold & CNH Daisy Team Unit - OR - Operating Room
  • Children's National Medical Center
  • Washington, DC
  • Children's National is a Magnet® designated hospital and the leading provider of pediatric care in the Washington, DC, area. Our team of 6,000 employees provides world-class care in a warm and ...
  • 3 days ago

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Regional Growth Leader, Northern California
  • Woodruff Sawyer
  • San Francisco, CA
  • Coach team members on identifying, marketing, selling and closing complex, high risk and nuanced ... Please contact us to request accommodation. #LI-HYBRID
  • 3 days ago

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Contact Center Help Desk Representative
  • Epiq
  • 97077, OR
  • Identify and escalate unscripted issues to the resource team * Manage escalations log to ensure ... Leadership experience is preferred but not required * Demonstrated skill in analyzing data If you ...
  • 6 days ago

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Call Center Representative - Inside Sales
  • Drew Nicoll Home Selling Team
  • SantaRosa, CA FULL_TIME
  • Drew Nicoll Home Selling Team We are looking for a competitive, sales-driven, and highly-motivated Field Sales Represent...
  • Just Posted

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Call Center Representative - Inside Sales
  • Drew Nicoll Home Selling Team
  • Ukiah, CA FULL_TIME
  • Drew Nicoll Home Selling Team If you're money-motivated, sales-driven, and highly competitive, join our talented sales t...
  • Just Posted

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Call Center Representative - Inside Sales
  • Drew Nicoll Home Selling Team
  • SantaRosa, CA FULL_TIME
  • Drew Nicoll Home Selling Team We are looking for a competitive, sales-driven, and highly-motivated Field Sales Represent...
  • Just Posted

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Call Center Representative - Inside Sales
  • Drew Nicoll Home Selling Team
  • Ukiah, CA FULL_TIME
  • Drew Nicoll Home Selling Team If you're money-motivated, sales-driven, and highly competitive, join our talented sales t...
  • Just Posted

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Contact Center Team Leader
  • Purple Mattress
  • Lehi, UT FULL_TIME
  • Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfor...
  • 6 Days Ago

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Contact Center Team Leader
  • Recovery Centers of America
  • King of Prussia, PA FULL_TIME
  • The Team Leader will serve as the lead subject matter expert on business rules and policies as well as spend a maximum o...
  • 3 Months Ago

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N00114 - Contact Center Team Leader
  • Recovery Centers of America
  • King of Prussia, PA FULL_TIME
  • The Team Leader will serve as the lead subject matter expert on business rules and policies as well as spend a maximum o...
  • 8 Days Ago

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Member Contact Center Manager/ Team Leader
  • GESA CREDIT UNION
  • Spokane Valley, WA OTHER
  • Job Details Level: Management Job Location: Spokane Valley East Sprague - Spokane Valley, WA Position Type: Full Time - ...
  • 7 Days Ago

Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$63,194 to $87,474