Contact Center Team Leader (Includes Selling) jobs in Bradenton, FL

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Director Of Agent Growth
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • We are in need of a Real Estate Professional to help us identify driven new agents who can meet the demands of our growing real estate business. You’ll be responsible for reaching out to agents, ensuring their abilities align with our high-performance standards, and evaluating if they’re a great culture fit for the team. Ideally, applicants are personable and can balance relationships with multiple candidates at one time. This is a great opportunity to be a part of building an incredible real estate team. If you’re interested in this opportunity, please apply today!

    Compensation:

    $100,000 yearly DOE

    Responsibilities:
    • Manage the hiring process, set up interviews, make recommendations to hiring managers based on who you find to be the best fit for our team and culture, and follow up with candidates who are not selected
    • Establish a proven recruiting process for finding and vetting candidates to ensure they are qualified and scale up the recruiting program
    • Recruit entry-level agents with high growth potential via cold calling, emailing, networking events, or other forms of communication to round out our real estate sales team
    • Present an update on the success of implemented recruiting methods to the team on a regular basis
    • Secure all candidate files and personal data to ensure confidentiality and the ability to pull their information throughout the recruitment process

    • Connect with clients from multiple lead sources
    • Convert buyers and sellers to signed agreements at face-to-face appointments using our VIP presentation
    • Submit offers weighted in your client's favor
    • Negotiate offers; best price and terms, home inspections, and due diligence. Using our proven best practices
    • Attend closings with clients
    • Attend weekly in-person team meetings and training
    • Repeat the process for success; celebrate the wins with your team!
    • Have fun!

    Qualifications:
    • Strong organizational skills and time management skills
    • Two years of work experience in real estate recruiting or inside sales
    • Need to be comfortable talking with new people and have solid writing abilities as well
    • Familiar with online job posting tools

    • Real Estate License required
    • Personal accountability
    • Be a team player - WE is bigger than ME
    • Ability to communicate effectively (oral and written)
    • Driven, self-motivated, and desires professional growth - understand failure is an opportunity to learn!
    • A proven record of sales experience and success in achieving your goals
    • Strong time management skills and highly organized
    • Willingness to Learn new tools, systems, and technology
    • Self-motivation to tackle consistent actions

    About Company


    Jennifer Kenna Home Selling Team is one of the fastest growing teams in SW Florida. Join our amazing team of professionals changing the real estate industry one client at a time. Come grow with us!

  • 20 Days Ago

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Licensed Real Estate Professional
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • We are professional and agile, and our goal is for you to come dominate and disrupt the industry with us!Our work environment includes:Modern office settingFood providedGrowth opportunitiesJob Overvie...
  • 5 Days Ago

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Marketing Assistant
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • We’re hiring for a dynamic marketing coordinator to bring our brand to the next level. As a member of the marketing team, you’ll assist the marketing manager with the implementation and execution of m...
  • 6 Days Ago

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Real Estate Listing Professional
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • Are you a committed real estate listing expert located in Bradenton, FL, who is passionate about turning clients' real estate aspirations into reality? If you answered yes, the Jennifer Kenna Home Sel...
  • 8 Days Ago

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Real Estate Buyer'S Sales Agent
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • Are you ready to capitalize on the thriving Real Estate market in Sarasota and Bradenton? Join our team and step into the future of Real Estate sales! We offer training, support, and a wealth of oppor...
  • 11 Days Ago

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Real Estate Office Assistant
  • Jennifer Kenna Home Selling Team
  • Bradenton, FL FULL_TIME
  • We’re searching for a diligent real estate administrative assistant. You’ll be responsible for managing all paperwork in a timely manner, notifying clients of approaching deadlines, ensuring each deal...
  • 11 Days Ago

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0 Contact Center Team Leader (Includes Selling) jobs found in Bradenton, FL area

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Senior Manager, Client Services - Hybrid
  • Epsilon
  • St. Petersburg, FL
  • Job Description Company Description: Epsilon is the leader in outcome-based marketing. We enable marketing that's built ...
  • 4/22/2024 12:00:00 AM

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$18.15/hr Onsite Call Center Representative
  • Paramount Staffing LLC
  • Sarasota, FL
  • Job Description Job Description Join Our Dynamic Team - Onsite Customer Success Associate Are you ready to embark on an ...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Life Surge
  • Palmetto, FL
  • Job Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA S...
  • 4/22/2024 12:00:00 AM

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Patient Service Representative
  • The CSI Companies
  • Tampa, FL
  • The CSI Companies is actively seeking a Patient/Customer Service Representative for a well-known healthcare provider, on...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Fay Financial, LLC
  • Tampa, FL
  • ** Customer Service Representative** **Job Category****:** Fay Servicing **Requisition Number****:** CUSTO02787 Showing ...
  • 4/21/2024 12:00:00 AM

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Member Service Representative (Full-Time) - Largo
  • Navy Federal Credit Union
  • Largo, FL
  • **Location:** MD Capitol Heights - Largo **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Descri...
  • 4/19/2024 12:00:00 AM

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CSR - Customer Service Representative
  • 5 Star Staffing Solutions
  • Pinellas Park, FL
  • Job Description Job Description Excellent opportunity in Saint Petersburg, Apply now and be part of the next class start...
  • 4/18/2024 12:00:00 AM

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Customer Service Specialist
  • AdaptHealth LLC
  • Sarasota, FL
  • Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ...
  • 4/18/2024 12:00:00 AM

Bradenton (/ˈbreɪdəntən/ BRAY-dən-tən) is a city in Manatee County, Florida, United States. The U.S. Census Bureau estimated the city's 2016 population to be 54,437. Bradenton is a principal city of the North Port–Sarasota–Bradenton metropolitan statistical area, which had a 2017 estimated population of 702,281. It is the county seat....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$63,851 to $88,647
Bradenton, Florida area prices
were up 1.5% from a year ago