Contact Center Team Leader (Includes Selling) jobs in Portsmouth, OH

Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

C
Team Leader
  • Carrols Corporation
  • Jackson, OH FULL_TIME
  • Team Member

    Opportunity Awaits!

    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way.

    What Does a TEAM MEMBER do?

    • Serves our sizzling burgers to hungry customers
    • Welcomes the customer, takes accurate orders and manages their payments operating a cash register
    • Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards


    Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards.

    We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while.

    Our People are Made To Order
    We are looking for awesome people to be on our team!

    • You must be at least 16 years old
    • You must be able to work in a fast-paced environment with your team

    Working Hard!
    The Team Member Position requires several physical demands including:

    • Remaining on your feet for several hours at a time
    • Lifting and carrying up to 25 pounds
    • Manual dexterity as it pertains to pressing and grabbing
    • Ability to communicate and read
    • Frequent bending, kneeling, stooping and reaching

    Carrols Cares
    We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits!

    Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students’ dreams of going to college a reality!


    Real Good Food
    Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!

    Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

  • 1 Month Ago

C
Team Leader
  • Carrols Corporation
  • Maysville, KY FULL_TIME
  • Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
  • 1 Month Ago

H
Associate Team Leader
  • H&R Block
  • Vanceburg, KY FULL_TIME
  • At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe i...
  • 17 Days Ago

H
Operations Team Leader
  • Haverhill Coke Company LLC
  • Franklin, OH FULL_TIME
  • Summary: Directs and coordinates activities of all crew members during a Shift in processing materials or manufacturing products, (Coke), in industrial organization by performing the following duties ...
  • 13 Days Ago

L
Team Leader - Now Hiring!
  • Long John Silver's
  • Maysville, KY FULL_TIME
  • Fishing for a job? Come join our fun Long John Silver’s team!If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silver's is the perfect plac...
  • 24 Days Ago

S
Operations Team Leader
  • SunCoke Energy Template
  • Franklin, OH FULL_TIME
  • Summary: Directs and coordinates activities of all crew members during a Shift in processing materials or manufacturing products, (Coke), in industrial organization by performing the following duties ...
  • 27 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Team Leader (Includes Selling) jobs found in Portsmouth, OH area

L
HR Assistant
  • LaSalle Network
  • Portsmouth, OH
  • Our client, a leading global manufacturing company located in Franklin Furnace, Ohio - is looking for a motivated and de...
  • 4/23/2024 12:00:00 AM

Q
Senior UX Content Strategist
  • Quantum Health
  • Portsmouth, OH
  • DescriptionLocation: This position is located at our Dublin, OH campus with hybrid flexibility.Who we areFounded in 1999...
  • 4/23/2024 12:00:00 AM

A
Sales Manager
  • Aarons, Inc.
  • Jackson, OH
  • **Overview** As a Sales Manager, you will play a key role in the success of the store by consistently delivering excelle...
  • 4/22/2024 12:00:00 AM

A
Headquarter Branch Manager
  • Ashland Credit Union
  • Ashland, KY
  • At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning you...
  • 4/22/2024 12:00:00 AM

D
Sales Consultant
  • D&W Homes
  • Jackson, OH
  • Job Description Job Description Company Overview: D&W Homes is a leading provider of homes, committed to delivering high...
  • 4/21/2024 12:00:00 AM

O
Parts Specialist
  • O'Reilly Auto Parts
  • Jackson, OH
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 4/21/2024 12:00:00 AM

A
Assistant Branch Manager
  • Ashland Credit Union
  • Ashland, KY
  • At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning you...
  • 4/21/2024 12:00:00 AM

M
Corporate Pilot - PRN | | Westwood
  • Midwest Transplant Network, Inc.
  • Ashland, KY
  • Corporate Pilot - PRN Job Details Job Location Westwood - Westwood, KS Description The Corporate Pilot PRN is responsibl...
  • 4/20/2024 12:00:00 AM

Portsmouth is a city in and the county seat of Scioto County, Ohio, United States. Located in southern Ohio 41 miles (66 km) south of Chillicothe, it lies on the north bank of the Ohio River, across from Kentucky, just east of the mouth of the Scioto River. The population was 20,226 at the 2010 census. Portsmouth is at the confluence of the Ohio, Scioto, and Little Scioto rivers. It is a midway point among four major cities: Charleston, West Virginia, Cincinnati and Columbus, Ohio; and Lexington, Kentucky, each of which are approximately ninety miles away (roughly a two-hour drive). Much of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Team Leader (Includes Selling) jobs
$61,558 to $85,464
Portsmouth, Ohio area prices
were up 1.3% from a year ago