Contact Center Team Leader (Includes Selling) jobs in Savannah, GA

Position:           Counseling and Special Services Director (Includes Disability Services)

Savannah Technical College is seeking an experienced Counseling/Special Services Director.  The position reports to the Student Navigator.  Duties may include, but are not limited to:

• Assisting the supervisor with discipline-related matters;
• Offering workshops and seminars with regard to wellness programming;
• Referring students to community agency resources when necessary;
• Researching and analyzing program/operation data;
• Generating regular and ad-hock statistical and informational reports to supervisor and all pertinent staff;
• Obtaining documentation from disabled students and notifying instructors of necessary accommodations;
• Serving as a liaison between students and notifying instructors of necessary accommodations;
• Conducting workshops and seminars relevant to special populations, disability services, etc.;
• Recommending and ordering of special adaptive equipment;
• Supervising per diem and expenses of disabilities related contractors - i.e. test readers, interpreters, etc.;
• Ensuring that the college is in compliance with ADA-related mandates;
• Providing special services for students representing special populations-i.e. displaced homemakers, single parents, etc.;
• Producing special reports for the college, TCSG, or other appropriate external agencies;
• Maintaining a comprehensive and state-of-the-art "Learning Library.";
• Assisting with the design and execution of special events, projects and activities as requested;
• Creating and maintaining a high-performance environment characterized by positive leadership and a strong team orientation;
• Displaying a high level of effort and commitment to performing work;
• Operating effectively within the organizational structure;
• Demonstrating trustworthiness and responsible behavior;
• Maintaining knowledge or current trends and development in the field by attending professional development training, workshops, seminars and conferences and by reading professional literature in the related field;
• Performing other duties as assigned.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in related field, *and* three (3) years of work related experience.  Successful candidate must have excellent written, verbal, and interpersonal skills in order to serve a diverse student population.   Excellent computers skills are also required, to include Microsoft Office Suite experience.

Preferred Qualifications

Master’s degree from an accredited college or university in guidance and counseling (agency or school) or social work, *and* three (3) years’ experience in counseling services or social work.  Experience working in a two-year technical or community college with an emphasis on providing personal counseling to a diverse population of students.  Experience working in a fast-paced, high-volume student affairs operation.  Experience with BANNER.

Physical Demands

The employee occasionally lifts or moves objects of a light to medium weight.  Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings.  The employee must be able to life up to 25 pounds.  Full range of hand and finger motion may be utilized for data entry purpose. 

Salary/Benefits
Salary is commensurate with education and work experience.  Benefits include paid state holidays, annual and sick leave, and the State of Georgia Flexible Benefits package.

Application Deadline
Position considered open until filled.  Candidates must pass a criminal background check.  Applicants must submit an electronic application through Team Georgia Careers, and attach cover letter and resume (incomplete submissions will not be considered).  Please include your annual salary for each position held.

POSITION CONTINGENT UPON FUNDING AND ALLOCATION OF POSITION.

All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration.

Savannah Technical College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except those special circumstances permitted or mandated by law). Invitation to Self-Identify For compliance activities, contact HR Department. Send written compliance related correspondence to Savannah Technical College, Attn: HR, 5717 White Bluff Road, Savannah, GA 31405. STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree.

Candidates may be required to submit a valid Driver’s License, proof of insurability, and/or a driver’s history report for positions involving state travel.

 Note: No phone inquiries please. Due to the volume of applications received, we are unable to personally contact each applicant. If we are interested in scheduling an interview, a representative from our college will contact you.