Contact Center Team Leader (Includes Selling) jobs in Waco, TX
Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Team Leader (Includes Selling) jobs
- Perales Home Selling Team
-
Waco, TX
CONTRACTOR,FULL_TIME
-
-Full Time Job: Monday - Friday from 8 am- 5 pm Salary Pay with Bonus! Bilingual is a PLUS!
-About Us: Learn and grow with the Perales Home Selling Team! A successful real estate team local to the Waco area for now over 8 years. We are looking for a talented and creative person that’s eager to learn all about the Real estate industry!
-Job Description: The Marketing Coordinator role maintains a heavy focus on digital marketing execution, social media management, and administration duties. We will provide you with all the training and equipment you need to get started!
-Primary Responsibilities: Manage teams social media accounts and websites, edit & create content, maintain database with updated information by contacting clients as needed, various Errands, publish ADs while tracking insights and information to best suit our client.
-Qualifications:
Highly organized and able to manage time effectively, must have a DL & reliable transportation
Multitasker, Exceptional verbal and written communication skills, someone who will thrive in a dynamic, rapid paced environment
Job Types: Full-time, Contract
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Experience:
- Marketing: 1 year (Required)
Language:
- Spanish (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
- 25 Days Ago
- Double H Burger Company
-
Fairfield, TX
FULL_TIME
- We are still family-owned and operated and everyone who works at Whataburger is considered a "Family Member." We hire people we believe in, we train them for success and we help them build careers tha...
- 13 Days Ago
- Hat Creek Burger Company
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Woodway, TX
FULL_TIME
- Why You'll Love This Team Leader Job! Unleash Your Leadership Potential! Join the Excitement at Hat Creek Burger Company! Are you a natural-born leader with a friendly vibe? Ready to dive into the fas...
- 18 Days Ago
- Whataburger
-
FAIRFIELD, TX
FULL_TIME
- We are still family-owned and operated and everyone who works at Whataburger is considered a "Family Member." We hire people we believe in, we train them for success and we help them build careers tha...
- 22 Days Ago
- pOpshelf
-
WACO, TX
FULL_TIME
- Overview pOpshelf’s mission is to make every day special by providing shoppers a stress-free shopping destination for those special things that make life better. pOpshelf offers an exciting, on-trend ...
- 21 Days Ago
- Golden Chick
-
Waco, TX
PART_TIME,FULL_TIME
- Golden Chick in Waco is looking for qualified team members to work as Front of House or Back of House Team Members. We offer weekly pay, flexible scheduling, and health insurance packages for full tim...
- 21 Days Ago
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0 Contact Center Team Leader (Includes Selling) jobs found in Waco, TX area
- Michaels Stores, Inc.
-
Waco, TX
- Store - WACO, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operation...
- 4/19/2024 12:00:00 AM
- Velocity Business Solutions, LLC
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Waco, TX
- Job Description Job Description Lifetime Earnings on Every Sale Who We Are: At Velocity Business Solutions, we're at the...
- 4/19/2024 12:00:00 AM
- Inter-Con Security Systems, Inc.
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Waco, TX
- Company Overview: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing in...
- 4/19/2024 12:00:00 AM
- Hiring Now!
-
Waco, TX
- Center 3 (19075), United States of America, McLean, Virginia Manager, Static Application Security Testing (SAST) Lead Cy...
- 4/19/2024 12:00:00 AM
- Texas Health & Human Services Commission
-
Waco, TX
- Would you thrive in an environment where you learn and grow personally and professionally all while helping make a posit...
- 4/19/2024 12:00:00 AM
- QMACS
-
Waco, TX
- Job Description Job Description QMACS, Inc., a well-established medical billing company headquartered in Richardson, TX....
- 4/18/2024 12:00:00 AM
- CAPPS
-
Waco, TX
- Job Description Do you have a passion for public service and enjoy making a difference?Don't miss out on this opportunit...
- 4/18/2024 12:00:00 AM
- Planet Fitness Inc.
-
Temple, TX
- THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
- 4/18/2024 12:00:00 AM
About Waco, Texas
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