Contact Center Traffic and Scheduling Analyst jobs in Harlingen, TX

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Being a Contact Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. Collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Traffic and Scheduling Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Billing Analyst
  • Harlingen Medical Center
  • Harlingen, TX FULL_TIME
  • Billing Analyst
    Facility Prime Healthcare Management Inc
    Location US-TX-Harlingen ID 2024-154073 Category Admin Position Type Full Time Shift Days Job Type Non-Exempt
    Overview

    Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation's leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

    We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    Responsibilities

    The Analyst, Billing is responsible for the timely follow-up of Managed Care/Commercial accounts. Communicates clearly and efficiently by phone with health plans. Maintains productivity standards and reports. Responsible to obtain State collection guidelines if applicable. Reviews managed care contracts.

    #LI-BF3

    Qualifications

    EDUCATION, EXPERIENCE, TRAINING

    1. Minimum of one year hospital managed care/commercial biller experience preferred

    2. Bachelor's degree or equivalent work experience preferred

    3. Knowledge of contract interpretation

    4. Familiar with hospital billing requirements

    Connect With Us!
    Not ready to apply? Connect with us for general consideration.


    We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, sexual orientation, gender, gender identity, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources:
    hr-prime@primehealthcare.com

     

  • 1 Month Ago

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Harlingen Medical Center Recruitment Event @ Logans Roadhouse
  • Harlingen Medical Center
  • Harlingen, TX FULL_TIME,PART_TIME,OTHER
  • Harlingen Medical Center will be having a Job Fair for all open positions! We will be at Logans Roadhouse in HARLINGEN from 5:30pm to 8:00pm on April 18th ! Come and have some delicious food while get...
  • 4 Days Ago

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Registered Nurse Emergency Center Mid Shift 1p - 1a
  • Valley Baptist Emergency Center
  • Harlingen, TX OTHER
  • Offering up to $20K Sign On Bonus based on experience. Summary The Registered Nurse / RN provides direct clinical patient care.The Registered Nurse / RN will assume responsibility for assessing, plann...
  • Just Posted

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Registered Nurse Manager Trauma Center Full Time Days
  • Valley Baptist Medical Center - Harlingen
  • Harlingen, TX FULL_TIME
  • Summary Responsible for ensuring that the trauma care for their facility or facilities is in constant compliance with state regulations appropriate for the level of trauma designation for the facility...
  • 7 Days Ago

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Registered Nurse Manager Trauma Center Full Time Days
  • Valley Baptist Medical Center - Harlingen
  • La Feria, TX FULL_TIME
  • SummaryResponsible for ensuring that the trauma care for their facility or facilities is in constant compliance with state regulations appropriate for the level of trauma designation for the facility....
  • 21 Days Ago

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Registered Nurse Manager Trauma Center Full Time Days
  • Valley Baptist Medical Center - Harlingen
  • San Benito, TX FULL_TIME
  • SummaryResponsible for ensuring that the trauma care for their facility or facilities is in constant compliance with state regulations appropriate for the level of trauma designation for the facility....
  • 22 Days Ago

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0 Contact Center Traffic and Scheduling Analyst jobs found in Harlingen, TX area

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IT Technical Support Specialist
  • Eclaro International, Inc.
  • San Juan, TX
  • **Job Description** **IT Technical Support Specialist** **Job Number: 22-00831** Make your mark where innovation is the ...
  • 4/18/2024 12:00:00 AM

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FID Fraud Manager
  • Lone Star National Bank
  • Edinburg, TX
  • Job Details Job Location FID Edinburg Location - Edinburg, TX Summary Manage the day-to-day operations of the fraud and ...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,343 per week
  • Hiring Now!
  • Brownsville, TX
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Brownsville, Texas. Job Desc...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $1,343 per week
  • Adventist Health
  • Brownsville, TX
  • Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Brownsville,...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,231 per week
  • Hiring Now!
  • Brownsville, TX
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Brownsville, Texas. Job Descr...
  • 4/17/2024 12:00:00 AM

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Owner Operator
  • Freeadsonline
  • Edinburg, TX
  • Title Tuesday, 21 December, 2021 ( New Jersey, US, New Jersey) - We band together with a driving certificate and license...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,343 per week
  • Hiring Now!
  • Brownsville, TX
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Brownsville, Texas. Job Descr...
  • 4/15/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $1,455 per week
  • Hiring Now!
  • Brownsville, TX
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Brownsvill...
  • 4/15/2024 12:00:00 AM

Harlingen (/ˈhɑːrlɪndʒɪn/ HAR-lin-jin) is a city in Cameron County in the central region of the Rio Grande Valley of the southern part of the U.S. state of Texas, about 30 miles (48 km) from the coast of the Gulf of Mexico. The city covers more than 40 square miles (104 km2) and is the second-largest city in Cameron County, as well as the fourth-largest in the Rio Grande Valley. As of the 2010 census, the city had a population of 64,849, for a growth rate of 12.5% since the 2000 census. It is the city with the lowest cost of living in the United States. Harlingen is a principal city of the Bro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst jobs
$49,793 to $64,860
Harlingen, Texas area prices
were up 1.2% from a year ago