Contact Center Traffic and Scheduling Analyst jobs in South Carolina

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)

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System Support Analyst
  • Apex Systems
  • Richland, SC
  • ... contact information to Sarah Zschunke, Technical Recruiter, via Location Columbia, SC Position ... Center, Splunk, CA Control Minder, CA Identity Manager. Job Responsibilities -- Support of ...
  • 2 days ago

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Remote Life Insurance Agent - Flexible Schedule (License Required)
  • Assurance
  • Greenville, SC
  • Detailed analytics on your sales performance You ARE your own boss, in control of your own schedule and success, surrounded online by other top performers like you. You ARE NOT in a call center 8 ...
  • 4 days ago

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Remote Life Insurance Agent - Flexible Schedule (License Required)
  • Assurance
  • Summerville, SC
  • Detailed analytics on your sales performance You ARE your own boss, in control of your own schedule and success, surrounded online by other top performers like you. You ARE NOT in a call center 8 ...
  • 4 days ago

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Remote Life Insurance Agent - Flexible Schedule (License Required)
  • Assurance
  • Sumter, SC
  • Detailed analytics on your sales performance You ARE your own boss, in control of your own schedule and success, surrounded online by other top performers like you. You ARE NOT in a call center 8 ...
  • 4 days ago

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Women's Services New Graduate Registered Nurse Residency Program
  • Trident Medical Center
  • Summerville, SC
  • Days (rotating weekends) SCHEDULE: Full-time Have you always wanted to start your nursing career in ... For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 ...
  • 4 days ago

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Clinical Nurse Coordinator
  • Trident Medical Center
  • Summerville, SC
  • Description SHIFT: Nights (rotating weekends) SCHEDULE: Full-time Do you have the career ... At Summerville Medical Center , we want to ensure your needs are met. We offer a variety of ...
  • 5 days ago

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Registered Nurse Mother Baby PRN
  • Trident Medical Center
  • Summerville, SC
  • PRN SCHEDULE: PRN/Per Diem Do you have the career opportunities you want in your current role? We ... At Summerville Medical Center , we want to ensure your needs are met. We offer a variety of ...
  • 5 days ago

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Clinical Nurse Coordinator Pediatrics
  • Trident Medical Center
  • Summerville, SC
  • Description SHIFT: Days (rotating weekends) SCHEDULE: Full-time Do you have the career ... At Summerville Medical Center , we want to ensure your needs are met. We offer a variety of ...
  • 5 days ago

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Traffic and Scheduling Analyst jobs
$43,034 to $58,211