Position Title: Nurse Manager
Department: Medical
Supervisor: Medical Director
FLSA Status: Exempt, Full-Time/Full Benefits
Purpose of Job: The Nurse Manager will oversee the nursing and medical assistant team and provide clinical leadership in a community health clinic setting.
Essential Duties and Responsibilities
- Triage all overflow patient calls when needed.
- Develop and implement nursing care plans, standing orders and protocols that adhere to best practices and regulatory standards.
- Collaborate with the healthcare team to coordinate patient care and ensure seamless delivery of services.
- Conduct regular audits and assessments of nursing practices to maintain high standards of care.
- Administer medications, treatments, and procedures as prescribed by healthcare providers.
- Participate in developing and implementing health education programs for the community.
- Maintain accurate patient records and documentation in compliance with legal and ethical standards.
- Act as a liaison between the nursing team and other departments within the clinic.
- Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons to facilitate care requirements under the Patient Medical Home Model
- Oversee and lead the medical assistants, providing guidance, training, and support to ensure quality care delivery.
- Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families using “Sacred Hospitality”.
- Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments
- Resolves patient problems and needs by utilizing multidisciplinary team strategies and consultation with key medical staff.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations and supervises nursing staff to meet these goals.
- Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations
- Documents patient care services by charting in patient and department records with EHR system (Greenway Intergy EHR, ProviderOne, Child Profile, etc.)
- Ensures equipment operation by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
- Ensures & oversees equipment sanitization is completed by the medical assistants.
- Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results
- Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem-solving methods and conflict resolution.
- Contributes to team effort by accomplishing related results as needed.
Qualifications
This position requires the following qualifications to perform the above duties and carry out the above responsibilities:
- Graduate of an accredited school of nursing
- Current state Registered Nurse license
- Maintain Basic Life Support (BLS/CPR) Certification
- Can work in a team environment, both in leadership and peer relationships
- Has strong working knowledge of multicultural communities, including Indian culture, Indian Country, social service systems, and community resources
- Has demonstrated vital proofreading and editing skills with excellent grammatical skills
- Can capably operate a variety of office equipment, such as a computer, photocopier, scanner, printer, etc.
- Can use Microsoft Word or other word processing programs and can be trained to use other software programs, such as Excel, PowerPoint, Outlook, Access, Greenway/Intergy, Washington Connections, and Provider One.
- Can move 25-30 lb. items, sit for extended periods and handle stress
- Can travel locally
- Maintain patient records containing pertinent, accurate, and current information in compliance with the Privacy Act, HIPAA, and RCW/WAC policy, procedures, and rules.
- Uses “Sacred Hospitality” in serving patients and peers.
- Possesses critical working knowledge of current Evidence-Based Practices and supports recovery-based lifestyles and patient outcomes
- Can successfully pass a criminal background check, OIG check, and a pre-employment UA/BA.
Physical Demands
Registered nurses are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use their hands to finger, handle, or feel over two-thirds of the time, as well as reach with their hands and arms. Climbing or balancing occurs less than one-third of the time, while stooping, kneeling, or crouching occurs between one-third and two-thirds of the day. Communicating by talking or hearing occurs two-thirds of the day. Time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time for up to 25 pounds. Rarely is there a need to lift more than 26-30 pounds.