Content Specialist jobs in the United States

Job Description

Job Summary:

Coordinates the receiving of all inbound freight for and outbound freight from the LSI facility. Ensures paperwork and logs related to Receiving and Shipping are properly maintained. Ensures that operational procedures are being followed and troubleshoots issues as needed. Oversees the effective cross-over between shifts, assists with training, and along with the leadership team, assists with staffing decisions based on associate strengths and weaknesses.

Essential Duties:

• Acts as subject matter expert utilizing proficient skills in all aspects of the Receiving department
• Provides training to associates assigned to the Receiving area
• Answers the Receiving door, and provides instructions to drivers for inbound and outbound freight
• Ensures all driver paperwork is filled out accurately and collects signatures
• Monitors all international paperwork on outbound freight
• Provides feedback to service technicians on equipment issues and repairs needed
• Maintains adequate supply levels for shipping of freight (pallets, wrap, labels, pouches, etc.)
• Coordinates associates with the Receiving Lead, Shipping Lead and Supervisor to maximize productivity by shifting labor according to workload.
• Verifies count and accuracy of freight.
• Maintains a daily consumable/non consumable receiving log for items received
• Performs weekly inventory counts, and end of month inventory counts
• Communicates with EDI, IT and Transportation Departments on order issues and customer requests
• Controls order flow by conveyor carton relief, manual put-away and relief of cartons awaiting manifesting
• Performs daily carrier closeouts via system as well as scanning and filing of paperwork
• Performs palletizing of freight per customer specifications, placarding and special requests
• Maintains knowledge and understanding of the workflow in the Production, Case and Shipping Departments
• Receives and ships boxes and cartons via common carriers and resolves carrier issues, when necessary.
• Safely uses power equipment to load/unload trucks and move material within the building
• Maintains a clean and organized Receiving area
• Monitors associate performance and provides feedback to associate and leadership
• Assists in close out and manifest issues.

Other Duties

• Provides backup for trainer and lead
• Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledgeable in DMS and DMS Client systems
• Ability to work in a fast-paced environment and store or distribute materials in a timely manner
• Must possess a proficient understanding of LSI shipping/receiving processes.
• Must communicate clearly and effectively.
• Must demonstrate leadership skills.
• Prioritization skills
• Organizational skills
• Problem Solving skills
• Customer Service skills
• Reading comprehension skills up to high school level
• Writing skills up to high school level
• Math skills – basic arithmetic, addition, subtraction
• Attention to detail
• Ability to work safely and adhere to safety guidelines in a manufacturing environment
• Ability to perform repetitive manual tasks
• Ability to work independently or collaborate in a group environment
• Ability to be flexible/multi-task based on workflow demands
• Ability to speak, write and read the English language
• Ability to develop constructive and cooperative working relationships with others, and maintain them over time
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
• Ability to maintain consistent, punctual and regular attendance
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
• Ability to engage in active listening with coworkers, management and clients/customers
• Attention to detail
• Knowledge of organization, operating procedures and policies of the company
• Ability to apply new knowledge, technology and procedure to job responsibilities
• Ability to meet and maintain performance objectives (standards)
• Ability to maintain full time work schedule during normal company operating hours

Qualifications

Basic/Minimum Qualifications

Education and Experience

• High school diploma or equivalent required
• 1 year of receiving experience in a manufacturing or distribution environment
• Ability to pass Power Equipment physical and training classes

Additional Information

Why You Should Apply:

• Casual dress code
• Convenient Location

Schedule:

• D Shift = Wednesday - Friday plus every other Saturday, 7pm - 7am

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish