Content Writer jobs in Vineland, NJ

Job Summary
As a Service Writer, you will play a vital role in the automotive service industry by acting as a liaison between customers and the service department. Your primary responsibility will be to ensure excellent customer service and efficient workflow within the service department.

Duties
- Greet customers and assist them with their service needs
- Document customer concerns and vehicle issues accurately
- Communicate effectively with technicians to ensure proper vehicle diagnosis and repair
- Provide estimates for services and obtain necessary approvals from customers
- Schedule service appointments and follow up with customers on the status of their vehicles
- Maintain organized records of service orders and invoices

Requirements
- Experience in automotive repair or dealership environment is preferred

- Knowledge of CDK is preferred

- Bi-Lingual is a plus
- Knowledge of vehicle maintenance services such as tire service, brake repair, oil changes, shocks/struts, etc.
- Strong communication skills and customer service orientation
- Ability to handle cash transactions accurately
- Familiarity with auto body repair processes is a plus

Job Type: Full-time

Pay: $74,000.00 - $112,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Work Days:

• Monday to Friday
• Rotating weekends
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Bridgeton, NJ 08302: Relocate before starting work (Required)

Work Location: In person