Continuing Education Director jobs in Canton, OH

Continuing Education Director directs operations of the institution's on- and off- campus continuing education programs. Develops and implements strategies to attract and retain students and faculty. Being a Continuing Education Director requires a bachelor's degree. Typically reports to a institutional officer. The Continuing Education Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Continuing Education Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Student Services Director
  • Ross Education Holdings Inc
  • Canton, OH FULL_TIME
  • STUDENT SERVICES DIRECTOR

    Job Summary

    The Student Services Director (SSD) works under the direction of the Regional Campus Director (RCD), with dotted line reporting to the Campus Director and in collaboration with the Ross College, Sylvania VP of Online Operations.. The SSD is responsible for meeting the needs of our students, and providing the support necessary for the students to succeed at Ross. It Is expected the SSD will follow all compliance requirements and maintain excellent documentation to meet ABHES, Federal, State and internal standards.

    Success in this role is accomplished through collaboration and partnering with campus staff and key corporate personnel to ensure compliance, positive outcomes, strong site operations and a healthy and positive working environment for students, staff and faculty.

    The SSD is also responsible for providing mentorship, leadership and new hire training to the Student Services Coordinators in their assigned region.

    Additional consideration for candidates with prior experience in Nursing Programs, Nursing, Nurses and the Ohio Board of Nursing.

    Job Duties and Responsibilities

    Hybrid Student Retention

    • Responsible for knowing your retention metrics and leading student retention activities for students taking courses through Ross College Online as part of the consortium agreement, such as:
      • Contacting absent students using multiple methods
      • Identifying and creating plans for high-risk students to find them academic support for successful program completion
      • Attending retention calls as scheduled, and program calls when invited, to stay abreast of specific program needs
      • Collaborating with Faculty and Associate Director to find creative methods to engage these students from day 1 through to their graduation
    • Responsible for on-ground and virtual orientations
    • Assist students with basic Canvas LMS tech support as part of the orientation

    Financial Aid Support

    • Support the initial student experience and registration process by assisting students at kiosk/computer as needed for FA processing and enrollment
    • Handle follow up with students in the collection of documents at the campus level as requested
    • Act as a liaison to CFAO to get student questions answered, or appointments scheduled
    • Handle some account receivable functions including: accepting other limited payments at the campus, distributing receipts, making bank deposits, etc.
    • Is available to answer questions on Title IV funding
    • Accepts full responsibility as School Certified Official for Veteran Affairs funding

    Career Services Support

    • Assist with document collection at the campus
    • Assists with student/graduate communication and follow up to support outcomes
    • Works collaboratively with Career Services team to prepare students for externship as needed
    • Prepares Certificates of Completion/Diplomas and graduate material
    • Plans and attends annual graduation celebration

    Other Student and Campus Support

    • Additional campus duties may include administering the Wonderlic Scholastic Evaluations, conducting campus tours, handling inbound calls, mail, UPS shipments, entering IT tickets and supply ordering.
    • Assists Regional Campus Director in preparation of reports, including accreditation annual reports, and Retention and Placement Reports.

    Student Services Director Responsibilities

    • Mentor Student Services team members in the assigned region or group of campuses
    • Be knowledgeable of regional campus performance in key metrics of student retention (ground and hybrid) and packaging rates. Provide support where needed and where directed by the RCD
    • Train new Student Services Representatives as directed by the RCD
    • Participate in region retention calls
    • Work with the RCD and VP of Online Operations to modify and/or improve processes
    • Conduct training sessions for the region or the Student Services Department

    Additional Duties as Assigned

    Expected Campus Outcomes

    • Achieve required minimum of 70% retention rate for each program
    • Maintain Documents required packaging status at 95% and above

    Requirements

    • Minimum of Associates Degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). The SVP of Operations will approve any exceptions.
    • Student Services Coordinators who were promoted to their role from within Ross and have a degree completion plan in place to meet the minimum requirement, will have the title Student Services Coordinator, and will generally have up to 1.5 years to obtain their degree and meet the full requirements of the job. Every six months they will have a check-in with Human Resources and their Regional Campus Director to confirm progress towards the degree completion. Failure to complete the degree in a timely and agreed upon schedule may lead to disciplinary action, up to and including termination of employment.
    • 2 years’ work experience in banking, office administration, or general office with emphasis on customer service or related work
    • 1 or more years work experience at Ross and 6 months or more as a Student Support Coordinator (formerly known as Educational Support Coordinator)
    • Education and work experience requirements may differ based on state and accrediting organizations’ standards
    • Comfortable asking students for payments and documents
    • Easily able to develop rapport with students and provide the support and access to services they need to be successful in their education
    • Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.
    • Protection of the corporation and privacy of corporate proprietary and confidential information is expected
    • Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment
    • Professional communication encompasses written, oral, visual and digital communication. Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
    • Ability to build rapport with students and staff
    • Ability to work with different teams
    • Ability to remain focused and adapt quickly in fast-paced work environment
    • Ability to achieve goals; We work to make our students successful and we measure that in our individual and team accomplishments
    • Strong attention to detail & accuracy, and commitment to quality
    • Ability to organize your work and meet deadlines
    • Demonstrate professionalism in manner, dress and conduct as a representative of Ross and a student mentor
    • Adhere to Ross Code of Conduct and Professional Ethics
    • Ability to work at least two evenings a week

    Ross is an Equal Opportunity Employer

  • 21 Days Ago

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Student Services Director
  • ROSS EDUCATION HOLDINGS INC
  • Canton, OH OTHER
  • Job Details Job Location: North Canton, OH - Canton, OH Position Type: Full Time Salary Range: Undisclosed Student Service Director - N CantonSTUDENT SERVICES DIRECTOR Job Summary The Student Services...
  • 23 Days Ago

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Nurse w/MSN - Associate Director - N Canton
  • ROSS EDUCATION HOLDINGS INC
  • Canton, OH OTHER
  • Job Details Job Location: North Canton, OH - Canton, OH Position Type: Full Time Salary Range: Undisclosed Nursing School DirectorMSN NEEDED FOR ASSOCIATE DIRECTOR, NURSING SCHOOL This is a Program Le...
  • 22 Days Ago

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Nurse w/MSN - Associate Director - N Canton
  • Ross Education Holdings Inc
  • Canton, OH FULL_TIME
  • MSN NEEDED FOR ASSOCIATE DIRECTOR, NURSING SCHOOL This is a Program Leadership and Classroom Role and requires prior teaching experience. Ross is a growing nursing school, with new locations in Ohio. ...
  • 8 Days Ago

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Director of Clinical Education, Physical Therapy Program
  • WALSH UNIVERSITY
  • North Canton, OH OTHER
  • Job Details Job Location: Main Campus - North Canton, OH Position Type: Faculty (Full-Time) Salary Range: Undisclosed DescriptionPosition Summary Walsh University invites applications for the faculty ...
  • 1 Month Ago

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Teachers at North Canton KinderCare
  • KinderCare Education
  • Canton, OH FULL_TIME
  • Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gal...
  • 1 Day Ago

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0 Continuing Education Director jobs found in Canton, OH area

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Trauma Registrar
  • Summa Health
  • Akron, OH
  • TRAUMA REGISTAR, FULL-TIME DAYS TRAUMA REGISTRY Summa Health System is recognized as one of the region's top employers b...
  • 3/28/2024 12:00:00 AM

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Teacher
  • The Golden Key Center for Exceptional Children
  • Canton, OH
  • Job Description Job Description JOB DESCRIPTION Job Title: LEAD TEACHER: SPECIALIZED PROGRAM Reports to: Administrative ...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse LPN
  • Sunrise Vista Behavioral Health
  • Canton, OH
  • Sunrise Vista Behavioral Health - LPN Licensed Practical Nurse Day and Night shifts available 7AM - 7:30PM, 7:00PM - 7:3...
  • 3/28/2024 12:00:00 AM

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Part-time University Counselor
  • University of Mount Union
  • Alliance, OH
  • Location : Alliance, OH Job Type: Staff - Part Time Job Number: 2023-00187 Department: Student Affairs Division: Student...
  • 3/27/2024 12:00:00 AM

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Adjunct Algebra Instructor
  • Ross Education, LLC
  • Canton, OH
  • ** Position Description** **Adjunct Algebra Instructor** Location **North Canton, OH** **ADJUNCT ALGEBRA INSTRUCTOR** Ou...
  • 3/26/2024 12:00:00 AM

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Intern - Pharmacy
  • Alliance Community Hospital
  • Alliance, OH
  • Re-Posting dates for internal transfers: May 12, 2023, through May 14, 2023 BASIC FUNCTION Pharmacy Interns perform all ...
  • 3/26/2024 12:00:00 AM

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NATURAL RESOURCES INTERN
  • Mill Creek Metro Parks
  • Canfield, OH
  • Job Description Job Description Position Title: Natural Resources Intern First Line Report: Natural Resources Manager Se...
  • 3/26/2024 12:00:00 AM

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Admissions Coordinator, Kent State Online
  • Kent State University
  • Kent, OH
  • Coordinate admissions efforts for Kent State Online. Reports to Director, Program Management, Kent State Online. Additio...
  • 3/24/2024 12:00:00 AM

Canton (/ˈkæntən/) is a city in and the county seat of Stark County, Ohio, United States. Canton is located approximately 60 miles (97 km) south of Cleveland and 20 miles (32 km) south of Akron in Northeast Ohio. The city lies on the edge of Ohio's extensive Amish country, particularly in Holmes and Wayne counties to the city's west and southwest. Canton is the largest municipality in the Canton-Massillon, OH Metropolitan Statistical Area, which includes all of Stark and Carroll counties. As of the 2010 Census, the population was 73,007, making Canton eighth among Ohio cities in population. F...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Continuing Education Director jobs
$75,075 to $115,379
Canton, Ohio area prices
were up 1.3% from a year ago

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