Join our mission

to provide compassionate, professional, and caring service in order to enhance the quality of life for residents, clients, and co-workers.

Homewood has been an industry leader since 1932 in providing senior living services. We are currently seeking kind, compassionate individuals who are ready & willing to serve others! We embrace a fun, team-oriented atmosphere. Through teamwork, we become more creative, find solutions, enjoy our work, and build relationships. It all adds up to exceptional job satisfaction and stability. When you join our team, you will discover the satisfaction of knowing that your work makes a difference in your own life, and in the lives of others.

Salary Range:

Job Summary:

The Corporate HR Operations Director will be instrumental in driving the organization's human resources strategy, ensuring compliance, and fostering a highly engaged workplace culture spanning five unique senior community campuses in Maryland and Pennsylvania.

Essential Functions:

Strategic HR and Organizational Culture Leadership:

• Models the organization’s stated core values and develops processes and systems to build organizational alignment to these values.
• Develop and implement HR strategies aligned with the organization's overall objectives and track key HR metrics.
• Collaborate with executive leadership to shape and execute workforce planning initiatives.
• Be the corporate expert on organizational culture development involving all facets of the organization by proactively incorporating culture-building strategies.

Policy Development and Compliance:

• Oversee the development, implementation, and enforcement of HR policies and procedures.
• Ensure compliance with federal, state, and local employment laws and regulations.

Talent Development, Recruiting, and Retention:

• Support and provide strategic leadership and expertise involving matters related to talent acquisition processes and initiatives, including recruitment, onboarding, employee orientation, and team development.
• Develop retention strategies to foster a high-performing and engaged workforce.
• Work collaboratively with the Director of Talent Acquisition & Development to support talent initiatives.

Employee Relations:

• Address employee concerns and conflicts, fostering a positive and engaged work environment.
• Conduct investigations and recommend appropriate resolutions.
• Provide expert support to the site HR Directors and Executive Directors in all matters related to employee relations and general HR compliance questions.

Performance Management:

• Oversee the performance management process, providing guidance to corporate managers and employees.
• Monitor, implement and maintain performance management systems and methodologies to drive continuous improvement and culture improvement.

Training and Development:

• Identify training needs and collaborate with the Director of Talent Acquisition & Development to develop programs to enhance employee skills and capabilities, as well as to improve overall employee engagement and leadership development.
• Support career development initiatives and succession planning.
• Manage internal communication projects, including job satisfaction surveys.

HR Systems and Technology:

• Work closely with senior management to manage/optimize HRIS systems and other technology platforms to streamline HR processes.
• Stay current on HR technology trends and make recommendations for system improvements.

Vendor & Resource Management:

• Work with HR-related vendors where appropriate. Provide feedback to VPHR regarding HR-related vendors to ensure the right partnerships are maintained and developed.
• Utilize prudent fiscal discipline to ensure the HR department is an organizational leader in being a good steward of all partnerships and resources.

Team Leadership:

• Supervise and develop HR team members - Benefits & Payroll Manager and other direct reports.
• Manage succession planning activities, training, and performance management.

Qualifications:

• Commitment to the organization’s purpose, mission and stated core values.
• Bachelor's degree in human resources, business administration, or a related field. Master’s degree preferred.
• 15 years of progressive HR experience, with at least 10 years in a senior leadership role.
• SHRM-SCP, SPHR certification, or related professional certification required.
• Strong knowledge of HR best practices, employment laws, and regulations involving a multi-site organization.
• Experience leading an HR team in a non-profit organization is highly desirable.
• Successful involvement and experience working with multiple Boards within non-profit organizations is desirable.
• Exceptional interpersonal and communication skills with experience supporting executive teams.
• A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus.
• Proven capability to lead and develop a team of engaged direct reports and quickly earn the trust of others in the organization at all levels and successfully lead by influence.
• Experience in designing compensation and benefits programs.
• HRIS experience, including payroll tools and practices.
• Strategic thinker with the ability to align HR initiatives with organizational goals.