Full Job Description
Position Summary
Looking for the perfect opportunity to get your foot in the cannabis industry?
We are seeking a knowledgeable and customer-oriented individual to join our team as a Budtender. The Budtender will be responsible for providing exceptional customer service, educating customers on cannabis products, and ensuring compliance with state regulations. This position requires a passion for cannabis, strong communication skills, and the ability to work in a fast-paced environment.
Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted.
Main Duties/Responsibilities
Customer Service:
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Greet customers warmly and assist them in selecting products based on their preferences and needs.
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Provide accurate information about different strains, products, and consumption methods.
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Answer customer questions regarding cannabis laws, regulations, and safety guidelines.
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Ensure a positive and welcoming atmosphere for all customers.
Product Knowledge:
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Stay up to date on the latest cannabis trends, products, and regulations.
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Educate customers on the effects, potency, and potential benefits of various cannabis products.
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Assist customers in making informed purchasing decisions by recommending products that meet their needs and preferences.
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Maintain a thorough understanding of the inventory, including strains, edibles, concentrates, and accessories.
Sales and Transactions:
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Accurately process sales transactions using the Dutchie point-of-sale (POS) system.
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Handle cash and credit card transactions in compliance with company policies and procedures.
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Verify customers' identification and ensure they meet legal age requirements for purchasing cannabis products.
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Upsell additional products or accessories based on customer preferences and purchasing history.
Compliance and Regulation:
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Adhere to all state and local regulations governing the sale and distribution of cannabis products.
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Ensure compliance with inventory management procedures, including tracking product quantities and expiration dates.
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Follow strict security protocols to prevent theft and ensure the safety of customers and staff.
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Complete required training and certifications related to cannabis laws and regulations.
Team Collaboration:
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Collaborate with colleagues to maintain a clean, organized, and well-stocked retail environment.
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Communicate effectively with other team members to coordinate tasks and address customer needs.
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Assist with inventory management tasks, such as restocking shelves and conducting inventory counts as needed.
About You
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Minimum 21 years of age.
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Ability to stand for long periods of time and lift up to 30 pounds.
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Legally authorized to work in Cannabis in New York.
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Strong communication skills and the ability to multitask.
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Prior retail or customer service experience is an asset.
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Want to grow and develop Sales and Customer Service skills.