Overview
We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, negotiating payment plans, and ensuring timely collection of outstanding debts. This role requires strong communication skills, a solid understanding of financial concepts, and the ability to work effectively in a fast-paced environment.
Duties
- Contact clients via phone and email to collect overdue payments and negotiate payment arrangements.
- Review account information to determine the best course of action for collections.
- Maintain accurate records of all communications and transactions in the accounting software.
- Collaborate with the accounts payable department to resolve discrepancies and ensure accurate billing.
- Utilize knowledge of medical terminology and coding (ICD-10) for handling medical collections effectively.
- Provide excellent customer service while adhering to company policies and regulations regarding collections.
- Analyze financial data to assess clients' ability to pay and recommend appropriate solutions.
Skills
- Strong negotiation skills with the ability to persuade clients while maintaining professionalism.
- Proficient understanding of financial concepts and basic math skills for accurate calculations.
- Excellent phone etiquette to communicate effectively with clients and colleagues.
- Familiarity with accounts payable processes and procedures.
- Knowledge of medical collection practices, including relevant terminology and coding (ICD-10).
- Experience with accounting software for tracking payments and managing accounts receivable.
Join our team as a Collection Agent where your skills will contribute significantly to our financial health while providing you with opportunities for professional growth in the field of collections!
Job Type: Full-time
Pay: $18.32 - $19.07 per hour
Expected hours: 40 per week
Benefits:
Ability to Relocate:
Work Location: In person
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