Credit and Collections Analyst jobs in Santa Maria, CA

Job Summary

This position sets up and maintains global transfer credit equivalencies (i.e., how transfer credit courses fulfill Cal Poly graduation requirements) in our student database; this position works behind the scenes to provide important support to their colleagues and students in increasing the accuracy and efficiency of transfer credit application.

Department Summary

Within the Strategic Enrollment Management Division, the Office of the Registrar serves the entire campus community, alumni, and the public. The  Office of the Registrar is responsible for support to: academic scheduling; curriculum; publication of the university’s catalog; enrollment and registration; grading (initial collection, grade changes, credit/no credit); production of transcripts and diplomas; verification of enrollment; certification and compliance of veterans and student athletes; maintenance of the automated degree audit and other tools designed to assist students with registration and course planning; evaluations of degree credit, transfer credit, major changes, and final degree completion; the development and publishing of transfer articulation agreements; implementation and interpretation of legislation, Chancellor’s Office, and Cal Poly policies; and maintenance and reporting of all aspects of the student record.

Key Qualifications

• Ability to investigate and analyze problems at both global and specific levels, to determine possible solutions, and to recommend solutions for a given situation.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University, with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.

Education and Experience

• Equivalent to graduation from a four-year college or university. One year of technical or administrative experience. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range: $49,000 - $54,000 annually

Classification Range: $42,216 - $81,492 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.