Credit and Collections Clerk jobs in Concord, NH

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Delivery Coordinator | Credit and Collections | Full Time
  • 10 Concord Hospital Inc.
  • Laconia, NH FULL_TIME
  • $17.41 - $26.88 hourly Summary Working under the supervision of the Customer Service Manager, the Customer Service Delivery Coordinator will support their team as a resource in revenue management knowledge, with a focus on self-pay billing. The Customer Service Delivery Coordinators are responsible for identifying, researching, and resolving sensitive and complicated customer questions and issues which have been escalated by our internal and external stakeholders. These include, but are not limited to: bankruptcy encounters, Patient Relations/Risk questions, questions from CHMG practices and hospital departments, escalated calls and internal reviews from our vendors, insurance management, legal and bad debt requests and follow up, recall reports, recon reports, settlement requests, special programs, and uncollected encounters. In addition, the individual in this role will participate in cost of care estimates as required by Price Transparency regulations. and Good Faith Estimates as part of the No Surprises Act. The Customer Service Delivery Coordinator demonstrates proficiency with complex regulatory and managed care mandates, third party contract requirements, multiple software and electronic systems and/or processes as well as detailed departmental policies and procedures in order to effectively carry out the revenue management functions of the organization. Education Two years of formal training or education beyond the high school level or two years of related experience and/or training; or equivalent combination of education and experience. Bachelor's Degree is preferred. Certification, Registration, and Licensure None required. CRCR preferred but not required. Experience The successful candidate should possess healthcare experience, preferably in the hospital or medical office setting. Proven mastery of all aspects of the revenue cycle, including: scheduling, registration, financial counseling, charge capture, claim submission, insurance management, claim follow up, transaction posting, reimbursement, customer service, collections, and bad debt management. Must be familiar with medical terminology, medical records, and have some knowledge of healthcare coding systems, including ICD-10, CPT, and HCPCS. Must demonstrate a commitment to providing excellent customer service, the ability to maintain composure in fast-paced and stressful situations, a pleasant and positive attitude, and neat appearance. Must have excellent communication, telephone, and computer skills. Must be able to successfully manage multiple priorities and deadlines. Must be self-motivated with the ability to succeed in an autonomous position. Must have a basic knowledge of state, federal, and third-party billing/registration regulations and requirements with the ability to keep current on regulatory updates. Must have the knowledge and confidence to handle complex patient billing questions and issues. Responsibilities Identifies, researches, and resolves sensitive and complicated customer questions and issues that have been escalated by our internal and external stakeholders. Ensures our pre-collection, collection, and legal vendors provide high quality customer service. Works all Cerner queue assignments, including, but not limited to: Coding Updates, Customer Service follow up, Customer Service Review, Insurance Modification, Prepaid, and Self Pay Late Charge. Ensures daily Customer Service phone coverage. Commits to continual learning and professional development. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Environment Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, and sit. The employee is frequently required to do fine motor, reach, an speak. Specific vision abilities required by this job include far vision, and near vision. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here
  • 19 Days Ago

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Collections Specialist
  • Robert Half
  • Pittsburgh, PA OTHER
  • There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Pittsburgh,...
  • 5 Days Ago

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Collections Specialist
  • Robert Half
  • Pittsburgh, PA OTHER
  • There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Pittsburgh,...
  • 5 Days Ago

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Collections Specialist
  • Robert Half
  • Coraopolis, PA PER_DIEM
  • You'll be interested in this Collections Specialist position if you're a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting,...
  • 12 Days Ago

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Credit Analyst
  • New Hampshire Community Loan Fund
  • Concord, NH FULL_TIME
  • Credit Analyst –$75,000 Comprehensive Benefits– Concord, NH / HybridThe RoleAre you adept at analysing financial data to make informed decisions? Do you thrive in a dynamic environment where attention...
  • 30 Days Ago

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Credit Analyst I
  • Ledyard National Bank
  • West Lebanon, NH FULL_TIME
  • Ledyard National Bank is seeking a Commercial Credit Analyst, responsible for supporting the Bank’s commercial lending activities by providing detailed, insightful, and timely written credit analysis ...
  • 1 Month Ago

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0 Credit and Collections Clerk jobs found in Concord, NH area

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Secretary (Office Automation)
  • Department Of The Treasury
  • Manchester, NH
  • Duties WHAT IS THE (LB&I) LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at...
  • 4/23/2024 12:00:00 AM

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Nurse Care Manager I
  • Elevance Health
  • Manchester, NH
  • Elevance Health Nurse Care Manager I Manchester , New Hampshire Apply Now WARNING: Please beware of phishing scams that ...
  • 4/23/2024 12:00:00 AM

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Finance Assistant
  • DataXoom
  • Manchester, NH
  • Are you looking for an opportunity to join a dynamic team in a friendly and supportive work environment? DataXoom is see...
  • 4/22/2024 12:00:00 AM

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Accounts Receivable Clerk
  • Spectrum Marketing Companies
  • Manchester, NH
  • Job Description Job Description Spectrum Marketing Companies is looking to add an Accounts Receivable Clerk to our great...
  • 4/21/2024 12:00:00 AM

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Senior Accountant
  • Eastern Metal Building Products
  • Londonderry, NH
  • Job Description Job Description Job Title: Senior Accountant Department: Accounting Reports to: Controller Duties / Resp...
  • 4/21/2024 12:00:00 AM

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Employer Reporting Specialist I
  • New Hampshire Retirement System
  • Concord, NH
  • Job Description Job Description The Employer Specialist I position is a staff and as so, must be placed in a band on our...
  • 4/20/2024 12:00:00 AM

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Senior Investigator
  • Elevance Health
  • Manchester, NH
  • WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which ma...
  • 4/20/2024 12:00:00 AM

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Lead Investigator
  • Elevance Health
  • Manchester, NH
  • WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which ma...
  • 4/20/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$40,392 to $52,357
Concord, New Hampshire area prices
were up 1.4% from a year ago

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As a credit and collections clerk you will be responsible for collecting the maximum amount of overdue funds from customers.
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Clerks in this role often must practice patience and courtesy more so than hard-line approaches.
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