Credit and Collections Clerk jobs in Orlando, FL

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Credit Card Collections Specialist I
  • JPMorgan Chase & Co
  • Lake, FL FULL_TIME
  • Job Description

    JOB DESCRIPTION

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.

    As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.

    By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.

    Job responsibilities

    • Works in a call center environment that requires 100% phone-based customer interaction
    • Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicates with customers in a metrics-driven environment
    • Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
    • Takes ownership of each customer interaction while treating them with respect and responding with empathy
    • Works both independently and in a team environment
    • Abides by all applicable regulatory and departmental practices and procedures

    Required qualifications, capabilities, and skills

    • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
    • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
    • High school diploma or GED required

    Preferred qualifications, capabilities, and skills

    • Ability to multitask using a computer and simultaneously provide customer support
    • Comfortable in a fast-paced, consistently changing environment
    • Previous experience working in a Collections, Sales, Retail or Customer Service industry
    • Have a passion for helping people by solving problems, presenting, and explaining solutions

    Work Schedule

    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.

    Specific schedule information will be provided by the Recruiter.

    This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

    ABOUT US

    Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.

    Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

    For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

    We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

    Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

    We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

    We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

    Visit our FAQs for more information about requesting an accommodation.

    Equal Opportunity Employer / Disability / Veterans

    ABOUT THE TEAM

    Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

    We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

    Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.

    Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

    2 days ago
  • 19 Days Ago

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Credit Card Collections Specialist I
  • JPMC Candidate Experience page
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 23 Days Ago

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Credit Card Collections Specialist I
  • JPMorgan Chase
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 24 Days Ago

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Driver Check-in/Credit Clerk (FT)
  • Sysco Houston
  • Orlando, FL FULL_TIME
  • Schedule: Monday - Friday 9am-6pm.JOB SUMMARY:This is a finance position responsible for checking in drivers who have completed their routes by performing product counts and compiling and maintaining ...
  • 11 Days Ago

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Credit Card Collections Specialist I Bilingual English and Spanish
  • JPMC Candidate Experience page
  • Orlando, FL FULL_TIME
  • At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every da...
  • 1 Month Ago

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Courthouse Trial Clerk
  • Orange County Clerk of Courts
  • Orlando, FL FULL_TIME
  • Trial Clerk These positions reside in the courtrooms of the Criminal Division or the Traffic Division of the Clerk of Courts. The pay rate is $16.86 per hour. The Trial Clerk performs office and cleri...
  • 3 Days Ago

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0 Credit and Collections Clerk jobs found in Orlando, FL area

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Remote Accountant
  • Mass Markets
  • Orlando, FL
  • POSITION OVERVIEW Join the team and become a driving force in ou r growth. The accountant position is accountable for th...
  • 3/29/2024 12:00:00 AM

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Remote Collections Specialist
  • BCA Financial Services, Inc.
  • Orlando, FL
  • REMOTE POSITION - Actively Hiring ($17 per hour with bonus opportunities) Life is Short. Do Work that Matters. BCA Finan...
  • 3/29/2024 12:00:00 AM

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Assistant Community Manager- Property Management
  • Columbia Residential
  • Orlando, FL
  • Job Description Job Description Columbia Residential is looking for two Assistant Community Managers in Orlando, FL to b...
  • 3/29/2024 12:00:00 AM

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Assistant Apartment Community Director
  • ConcordRENTS
  • Orlando, FL
  • Job Description Job Description This position is right for you, if you wish to contribute to the success of the communit...
  • 3/29/2024 12:00:00 AM

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Accounting Representative
  • Jet Cargo Express Llc
  • Orlando, FL
  • Job Description Job Description Entry-level applicants are welcome to apply. Experienced applicants are highly preferred...
  • 3/28/2024 12:00:00 AM

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Part-Time Bookkeeper
  • Fakih Real Estate LLC
  • Winter Park, FL
  • Job Description Job Description We are seeking a part-time skilled Bookkeeper that has experience with QuickBooks Enterp...
  • 3/28/2024 12:00:00 AM

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Remote Accountant
  • MassMarkets
  • Orlando, FL
  • POSITION OVERVIEW Join the team and become a driving force in our growth. The accountant position is accountable for the...
  • 3/26/2024 12:00:00 AM

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Accounting Clerk AP/AR
  • Boss Laser, LLC
  • Sanford, FL
  • Job Description Job Description Do you want to be part of a thriving company that's leading the industry in cutting-edge...
  • 3/25/2024 12:00:00 AM

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$37,050 to $48,026
Orlando, Florida area prices
were up 1.5% from a year ago

Credit and Collections Clerk in Mobile, AL
However, the job description of a credit and collections clerk reveals much more.
December 12, 2019
Credit and Collections Clerk in Middlesex, NJ
As a credit and collections clerk you will be responsible for collecting the maximum amount of overdue funds from customers.
January 26, 2020
Credit and Collections Clerk in Kansas City, KS
Clerks in this role often must practice patience and courtesy more so than hard-line approaches.
December 31, 2019