Credit and Collections Clerk jobs in Roanoke, VA

Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Collections Specialist
  • Hooker Furniture
  • Martinsville, VA FULL_TIME
  • The Company:
     
    Hooker Furnishings Corporation, in its 100th year of business, is a designer, marketer and importer of case goods (wooden and metal furniture), leather furniture, accessories, and fabric-upholstered furniture for the residential, hospitality and contract markets. Hooker Furnishings also operates multiple showrooms in High Point, NC, Atlanta, GA, and Las Vegas NV, and administrative offices in Vietnam and China. 
      
    The Position:
     
    The Collections Specialist is a member of a team located in our High Point, NC or Martinsville, VA office. This is a great opportunity to learn about Hooker Furnishings and engage with team members and our customers. The Collections Specialist will be an integral part of the Credit Team and will perform credit.
    management and collection duties for selected accounts.
     
    This individual will: 
     
    Key Responsibilities:
     
    • Monitor the company’s accounts receivable and identify overdue accounts.
    • Contact customers with overdue accounts by outbound phone and email and attempt to
    • either collect the overdue amount or negotiate a payment plan to collect it in installments.
    • Maintain records of contacts and attempted contacts with delinquent account customers as
    • well as records of any payments collected from the customer.
    • Resolve customer issues and complaints concerning billing.
    • Submit regular reports on the status of unpaid accounts and any repayment progress.
    • Process payments by credit card or emailed/faxed checks (Chax) where applicable.
    • Compose emails to or talk with dealers and sales reps regarding any credit aspects of the
    • dealer’s account.
    • Obtain copies of invoices and proof of delivery for dealers and sales reps as necessary.
    • Type warning notices and process all necessary paperwork to place delinquent accounts.
    • with collection agencies.
    • Send statements and credit letters to past due accounts as necessary.
    • Research and resolve long-standing or complicated credit problems and inform all.
    • concerned parties of the outcome.
     
    Candidates that would be a great fit will have:  
    :
    • High school diploma.
    • Proficiency in Microsoft Office. (including Excel)
    • Previous experience in customer service and/or credit role.
    • Experience with D365. (a plus, not required)
    • Team player with a positive attitude.
    • Willing to be cross trained in other areas/duties of the department.
    • Strong problem-solving skills and ability to negotiate effectively.
     
     
    Why should you apply? 
     
    • A company committed to DEI (Diversity, Equity, and Inclusion) values. 
    • Competitive compensation and bonus plan 
    • Successful and stable organization for over 99 years 
    • Multinational, global organization with 11 locations in the US and offices in Vietnam and China 
    • A caring, family-focused culture 
    • Strong corporate initiatives to continue to grow the organization. 
    • A culture that encourages forward-thinking, team-building, and creative problem solving 
    • Career development focus including training opportunities and leadership development programs. 
    • Tuition reimbursement program 
    • Emphasis on charitable giving and volunteering in our communities 
    • Focus on ESG (Environmental, Social, and Corporate Governance) 
    • Comprehensive medical, dental, vision plans including a generous employer health saving account (HSA) contribution each plan year. 
    • Matching 401k employer contributions 
     
    Shift: Monday – Friday 8 am-5 pm (occasional overtime opportunities available) This role is based on-site at either our High Point, NC or Martinsville, VA office.
     
     Pay: Dependent upon experience.   
    Apply Today! 

  • 2 Days Ago

F
Credit Analyst
  • First Bank
  • Daleville, VA FULL_TIME
  • Position Purpose: Evaluate and analyze the financial condition of businesses and individuals applying for credit in order to estimate the degree of risk involved in extending credit requests. Responsi...
  • 3 Days Ago

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Accounts Receivable / Collections Supervisor
  • Excel Truck Group
  • Roanoke, VA FULL_TIME
  • Are you an accounts receivable professional that would enjoy growing in your career with an already established industry leader? Imagine earning great pay and benefits while experiencing a great work ...
  • 18 Days Ago

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Entry Level Collections Representative
  • Byrider
  • Roanoke, VA FULL_TIME
  • Entry Level Collections Representative Byrider is growing! Entry Level Collections Representative needed for a growing finance office! Rewards for Entry Level Collections Representative: $14.00 - $16....
  • 10 Days Ago

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Medical Collections Specialist
  • LewisGale Hospital Alleghany
  • Low Moor, VA FULL_TIME
  • THIS IS A WORK FROM HOME POSITION SCHEDULE REQUIRES 1 Saturday per month and 1 Evening per week(up to 9:00 PM). Introduction Do you have the career opportunities as a Medical Collections Specialist yo...
  • 12 Days Ago

V
A/R Collections Specialist
  • Virginia Tech
  • Blacksburg, VA FULL_TIME
  • Job Description The Office of Sponsored Programs (OSP) provides a comprehensive array of support services for faculty and staff as they pursue and manage external funding projects. The office also fun...
  • 1 Month Ago

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0 Credit and Collections Clerk jobs found in Roanoke, VA area

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Community Program Specialist II - Housing Rehabilitation Program Manager
  • City of Roanoke, VA
  • Roanoke, VA
  • Salary : $46,708.22 - $96,991.96 Annually Location : Roanoke, VA Job Type: Full-Time Job Number: 02610 Department: Depar...
  • 4/23/2024 12:00:00 AM

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Territory Manager Market Support - Lynchburg
  • Us Foods Holding Corp.
  • Roanoke, VA
  • ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.Join Our Community o...
  • 4/22/2024 12:00:00 AM

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Retail Member Advisor
  • Blueeaglecreditunion
  • Roanoke, VA
  • Retail Member Advisor Summary Title:Retail Member Advisor ID:8-2021Location:Roanoke, VirginiaDepartment:Branch Descripti...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative (Loan Consultant I)
  • Lendmark Financial Services, LLC
  • Roanoke, VA
  • At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our...
  • 4/21/2024 12:00:00 AM

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Maintenance Technician I - Landscape
  • City of Roanoke, VA
  • Roanoke, VA
  • Salary: $31,200.00 - $51,855.96 Annually Location : City of Roanoke Public Works - 1802 Courtland Road NE Roanoke, VA Jo...
  • 4/21/2024 12:00:00 AM

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Maintenance Technician IV - Construction Crew Lead
  • City of Roanoke, VA
  • Roanoke, VA
  • Salary: $39,932.00 - $50,000.00 Annually Location : Roanoke, VA Job Type: Full Time Non-Exempt Job Number: 02436 Departm...
  • 4/21/2024 12:00:00 AM

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Office Services Assistant
  • Virginia Department of Human Resource Management
  • Roanoke, VA
  • Office Services Assistant Job no: 5013498 Work type: Wage (Hourly) Location: Roanoke (City), Virginia Categories: Admini...
  • 4/21/2024 12:00:00 AM

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Hotel Guest Service Agent (Front Desk)
  • Libertytrusthotel
  • Roanoke, VA
  • **Hotel Guest Service Agent (Front Desk)** Roanoke, VA **Job Summary:** As the first point of contact for our guests, th...
  • 4/21/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Clerk jobs
$36,165 to $46,877
Roanoke, Virginia area prices
were up 1.2% from a year ago

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