Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
PRIMARY FUNCTION:
The Collections Clerk position is responsible for moving, assigning, and monitoring third party accounts, while supporting Credit Counselors, Management and Credit Counseling team members in the fulfillment of their duties, ensuring that they are leading by example and providing supporting guidance when queried by team members.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of Notre Dame Federal Credit Union in a positive manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties identified below are the essential functions of the position and other duties may be assigned.
NON- ESSENTIAL DUTIES & RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES:
No requirement.
PERFORMANCE STANDARDS:
The Collections Clerk must have the ability to follow instructions and perform a wide spectrum of tasks often within short time periods. Uses persistence in daily and weekly collection routines regarding delinquent account identification and follow up. A professional and respectful attitude towards fellow partners and members of the Credit Union is essential to ensure the objectives of the collection function are attained. Professional appearance as well as the ability to effectively communicate with borrowers and fellow partners is required.
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