Credit and Collections Clerk collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Clerk contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Clerk typically reports to a manager. The Credit and Collections Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Basic Function
Perform a variety of administrative and clerical work, monitor owner delinquencies. Contact owners regarding delinquent account balances, administration of delinquent owner assessment payment plans. Work with the collection agency including providing the data for accounts assigned to them for collection. Light office duties.
Essential Duties and Responsibilities
1. Maintain owner delinquency files.
2. Report to work on time on all scheduled work days with a neat and clean appearance.
3. Contact delinquent owners via phone to try and resolve delinquency.
4. Maintain delinquent owner payment plans. Make sure all payment plans are being followed as agreed with each owner.
5. Prepare and provide account information to the collection agency for any account that must be sent to collections, and maintain records of each of those accounts including date sent, balance on account when sent, and all payments subsequently received by the collection agency, applications of payment activity to the account in the resorts system for owner records, both with accounting and the front desk.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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