Credit and Collections Director jobs in New Brunswick, NJ
Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Credit and Collections Director jobs
Supervisor Credit and Collections
- New Jersey Resources
-
Wall, NJ
FULL_TIME
- Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits. New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Supervisor Credit and Collections to oversee systematic processes in order to achieve company goals of minimizing delinquency and mitigating uncollectable debt. Take ownership of key performance metrics and strive for continuous improvement. Collaborate with interdepartmental peers on operational issues while maintaining a balance between revenue recovery, overall business need and customer satisfaction. Major Responsibilities: Prioritize and plan collection of delinquent accounts utilizing various communication channels (i.e. correspondence, auto-dialer), field collections or service disconnection. Oversee daily field collection workload assignment function and provide coverage as required. Assure that all clerical support functions are completed accurately, timely and comply with established internal controls. Motivate and manage department and individual employee performance toward achievement of goals. Communicate performance expectations for department employees. Evaluate and communicate actual performance, including productivity and effectiveness of field collectors through periodic field observations. Communicate individual and department results. Document both recognition for performance achieved and/or coaching/discipline where performance gaps exist. Promote health and safety awareness, including safe work and driving practices in order to prevent and reduce injuries. Assure that all Company policies, procedures and standards are adhered to by all employees. Monitor and analyze delinquency through system reports, query data or other forms of business intelligence and pursue initiatives for process and performance improvement. Provide management with timely and accurate data and collaborate on any performance deficiencies. Effectively manage bad debt risk by ensuring adherence to established procedures and monitoring write-off, collection agency performance and bankruptcy claims. Effectively investigate and resolve complex customer collection issues and escalated collection complaints. Record complaint data as required. Support account level informational needs of energy assistance programs and/or various social and consumer related agencies to facilitate payment. Maintain a close working relationship with other departments interfacing with Customer Services (i.e. Legal, Energy Delivery, Regulatory) to meet the needs of the Company, ensure compliance with fair debt collection practices and N.J.A.C rules and regulations. Provide testimonial support as requested in debt-related legal actions. Maintain effective leadership of staff and set an example through personal conduct, attitude, attendance and performance. Administrate staff within the framework of the Labor/Management Agreement. Assists in the preparation of operational budgets assuring that goals and objectives are met. Support departmental initiatives and supervisory coverage needs as required. Work with team members to develop ways of performing work more efficiently for continuous improvement Position Specifications: A bachelor's degree in business management or finance is preferred. 3 -5 years collection industry related experience with at least 3 years experience in a supervisory field or the combined equivalent in education and experience is required. Excellent organizational, coaching, motivational and interpersonal skills are required. Good written and oral communication skills with the ability to communicate effectively and resolve escalated issues. Self- motivated and results oriented with the ability to utilize judgment to plan and accomplish goals in an environment of competing business needs/resources. Proficient in collection industry concepts, practices, and procedures. Some experience with debt litigation and bankruptcy processes preferred. Proficient use and understanding of MS Office products (Word, Excel, Outlook) with the ability to learn proprietary systems (UCIS, PCAD) and adapt to new technologies. Ability to create spreadsheets and analyze data for the purposes of identifying gaps, evaluating performance, prioritizing work, and making recommendation. Demonstrated inquisitiveness and the pursuit of continuous improvement. Must be flexible to change based on business needs Must possess a professional appearance, be dependable, self-motivated and work well within a team. Prior supervision experience of both office and field staff preferred. Prior utility or similar industry experience is helpful. * The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary. New Jersey Resources is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.
- 18 Days Ago
Collections Specialist
- DSV
-
Iselin, NJ
FULL_TIME
- If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Credi...
- 21 Days Ago
Collections Representative
- Waste Connections
-
Iselin, NJ
FULL_TIME
- Our team in Iselin, New Jersey is looking to add a Collections Rep to their team.Summary: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the follow...
- 22 Days Ago
Collections Specialist
- Medical Facilities of America
-
Lakewood, NJ
FULL_TIME
- Medical Facilities of America, a regional leader in healthcare and skilled nursing services, is seeking a qualified individual to join our growing team as a Collection Specialist in our Lakewood, NJ o...
- 1 Month Ago
Field Collections Representative
- RCH
-
East Brunswick, NJ
FULL_TIME
- *The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives to service local and th...
- 2 Days Ago
Billing Coordinator and Collections
- Tonacchio, Spina, and Compitello
-
Freehold, NJ
FULL_TIME
- High pace law firm specializing in criminal, family, and other areas of law, is seeking a billing professional with at least some experience with billing preferred but willing to consider fast learner...
- 3 Days Ago
Filters
- Current Active Filter
- New Brunswick, NJ
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Credit and Collections Director jobs found in New Brunswick, NJ area
Client Partner
- Globant
-
New York, NY
- At Globant, we dream and build Digital Journeys that matter to millions of users. We do that by leveraging engineering, ...
- 4/16/2024 12:00:00 AM
Director of Patron Services
- Hudson County Community College
-
Jersey City, NJ
- For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. The Opport...
- 4/14/2024 12:00:00 AM
Collections Coordinator
- City of New York
-
New York, NY
- Job Description IMPORTANT NOTE: ONLY CANDIDATES WITH A PERMANENT LEGAL SECRETARIAL ASSISTANT CIVIL SERVICE TITLE WILL BE...
- 4/14/2024 12:00:00 AM
Customer service representative
- Dezeen
-
New York, NY
- **Share this** Resident is recruiting a customer service representative to join its team in New York. The role will prim...
- 4/14/2024 12:00:00 AM
Associate Director of Career Services
- Touro University Nevada
-
Brooklyn, NY
- Overview The Associate Director of Career Services serves as the primary administrator of career services, technology sy...
- 4/13/2024 12:00:00 AM
Director: Children's Program Services
- Coordinated Behavioral Care Inc
-
New York, NY
- Job Description Job Description JOB SUMMARY Under the supervision of the Senior Director, Health Home and under the guid...
- 4/13/2024 12:00:00 AM
Customer Service Representative
- Lifemark Health Group
-
Bridgewater, NJ
- ****Customer Service Representative** Lifemark Physiotherapy Bridgewater** **Bridgewater, NS** **Lifemark Physiotherapy ...
- 4/12/2024 12:00:00 AM
Customer Experience Manager
- Dwell, LLC
-
New York, NY
- **Customer Experience Manager** * New York, NY - Remote OK * Full-Time * Marketing * Customer Experience Manager For mor...
- 4/12/2024 12:00:00 AM
About New Brunswick, New Jersey
According to the United States Census Bureau, the city had a total area of 5.789 square miles (14.995 km2), including 5.227 square miles (13.539 km2) of land and 0.562 square miles (1.456 km2) of water (9.71%). New Brunswick is in Raritan Valley (a line of cities in central New Jersey). New Brunswick is on the south side of Raritan Valley along with Piscataway Township, Highland Park, Edison Township, and Franklin Township (Somerset County). New Brunswick lies southwest of Newark and New York City and northeast of Trenton and Philadelphia.
New Brunswick is bordered by Piscataway, Highland Park...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Director jobs
$168,034 to $241,488
New Brunswick, New Jersey area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Credit and Collections Director do?
Credit and Collections Director in Colorado Springs, CO
This position is responsible for credit and collections activities.
November 28, 2019
Credit and Collections Director in Greenville, SC
Anytime Collect is collections software to help businesses get paid faster.
February 11, 2020
Credit and Collections Director in Erie, PA
If you're looking at jobs in credit and collections, you might want to know that opportunities range from entry level to senior management at all kinds of companies and industries.
January 13, 2020