Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
We are seeking a Credit Solutions Advisor - Auto Collections for the Auto Credit Solutions Department.
The purpose of the Credit Solution Advisor/Collector position is to resolve delinquency on auto loans. The role requires daily phone calls, processing payments, and collection activity letters. The Collector is accountable for assisting members with resolving loan delinquency, total loss and gap claim inquiries, Collateral Protection Insurance matters, and /or other account issues affecting loan repayment. Perform skip tracing duties, examine delinquent loans, and make recommendations for extensions, and due date changes, monitoring and responding to digital banking inquiries related to auto loan, refinance, and repossession recommendations.
If you have collection and customer service experience, you should apply right away!
Highlights:
Experience:
Required
Education:
Required
Skills & Knowledge:
Required
Schedule: Monday-Friday, 8:00 am-5:00 pm; Rotating late shifts (10 am to 7 pm) 1 Saturday per month = 9 am to 12 pm.
Level of Work: 1C
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.