Credit and Collections Manager jobs in Dothan, AL

Key Responsibilities:

• Lead organizational projects throughout their lifecycle, ensuring adherence to project management standards and best practices.
• Manage project scope, schedule, and budget, facilitating cross-functional communication and collaboration.
• Resolve high-level conflicts and provide guidance to project teams to ensure appropriate resource allocation and subject matter expertise.
• Communicate project status updates and feedback to team members, stakeholders, and senior management through effective written and verbal communication.
• Manage vendor relationships, overseeing project requirements definition, implementation efforts, and issue escalations.
• Assist in managing the credit union's project portfolio, ensuring alignment with organizational goals and priorities.
• Foster organizational competence and teamwork to support strategic projects, products, and services.
• Stay updated on innovative technologies and project management methods, making recommendations to enhance project delivery.
• Collaborate with business units to develop and maintain innovative, member-centric solutions aligned with organizational goals.
• Demonstrate a service-oriented mindset, prioritizing member service and experience.
• Support performance management by developing, training, and coaching team members in project responsibilities and project management discipline.

Qualifications:

• Minimum of three to five years of progressive experience in project management, business analysis, or continual service improvement.
• Experience with software implementations and support; system conversions experience is advantageous.
• Proficiency in problem analysis and resolution at both strategic and functional levels.
• Project Management Professional (PMP) certification required or ability to obtain within 12 months.
• Bachelor’s degree in project management, business, or a related field, or equivalent work experience.