Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The primary purpose of this position is to monitor members’ delinquent accounts. This is accomplished by maintaining the control of late and/or delinquent loan accounts and pending late payment reminders. Other duties include performing follow-up telephone calls on delinquent loan accounts; maintaining accurate records on delinquent loan accounts; conducting in-depth research to include obtaining and analyzing credit reports and skip tracing agencies; and optimizing the collections on accounts while maintaining a strong rapport with members without jeopardizing the overall business interests of the Credit Union as well as performing other duties as requested.
Responsibilities include, but are not limited to:
Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Communication, Diversity, Innovation, It’s On Me, and One Team.
This job description is not an all-inclusive list of responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug free workplace and reserve the right to perform pre-employment substance abuse testing.
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