Credit and Collections Manager jobs in Syracuse, NY
Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit and Collections Manager jobs
PMO Manager
- Empower Federal Credit Union
-
Syracuse, NY
FULL_TIME
-
Purpose:
At every stage of life, positively impact members by providing affordable financial services.
Empower Federal Credit Union offers excellent benefits including:
Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!
Please note: All candidates will be subject to a credit check to determine employment eligibility.
Role:
Lead, oversee, and guide the operations of the Project Management Office (PMO) at Empower Federal Credit Union. Offer strategic and hands-on guidance to a team of Project Managers overseeing a diverse portfolio of projects. This includes assessing, testing, and validating changes to systems architecture, integrations, capabilities, program enhancements, process automations, and overall organizational capacities. Actively contribute to and take ownership of the PMO Governance group. Conduct thorough reviews of portfolios to identify and manage risks, cross-dependencies, and ensure optimal resource allocation.
This is a fully remote optional role. Our headquarters location is based in Syracuse, New York. For local candidates, we work Hybrid (5-days on-site with the remaining work-from-home).
Essential Functions & Responsibilities:
30% -Project Management (30%)- Manage projects including leading project teams.
- Develop comprehensive project plans to include resourcing, budget, design, build, testing, training, change management, communication, and go-live plans, aligned with department requirements.
- Coordinate and manage scope, schedule, risks, and budget of multiple projects to achieve organizational goals.
- Monitor and adjust the department and credit union's project management processes to improve effectiveness.
- Lead and direct the Project Managers to ensure that project work is consistently scoped, planned, budgeted, approved, and teams are aligned to support a successful execution.
- Ensure transparency, alignment and clear communication of strategic projects and their resource impacts across the organization to key stakeholders and governance committees.
- Manages, coaches, and mentors’ staff to ensure project management methodology and delivery tools/systems are properly and consistently applied across projects.
- Ensure team stays current with industry best practice and tools.
- Use data to evaluate the organization’s project requests.
- Drive end-to- end process improvements that enable growth and deliver process enhancements.
- Drive collaboration among stakeholders for timely decision making
- Promote process change and gains adoption on new processes regarding intake, discovery and prioritization.
- Participate in financial budgeting/planning processes,
- Work with teams to estimate project total cost of ownership.
- Prepare business cases to establish the justification for solutions and priority.
- Carry out regular QA review/audits of active projects
- Reports findings to ensure PMO processes and procedures are followed.
- Demonstrates continuous efforts to improve PMO best practices through research, education and experience.
- Develop and deliver status reporting and updates to all stakeholders, including Senior Executives. Develop and maintain a project governance structure
- Understand & Ensure compliance with relevant regulations and standards.
1. See Dayforce (HRIS) Performance Management for Goals upon start in role, and annually
Knowledge and Skills:Experience:
8 years of experience in project management is required.
5 years of financial services industry experience
5 years of supervisory management
Education:
A Bachelor's Degree or commensurate experience is required. PMP, ITIL Certification, and/or Business Analysis Certification
Interpersonal Skills:
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills:
1. Proven expertise in planning and overseeing large-scale, enterprise-wide projects.
2.In-depth knowledge and practical experience in waterfall, agile, and hybrid project management methodologies.
3. Proficient in process improvement methods, such as Lean/Six Sigma.
4. Hands-on experience with portfolio management tools.
5. Demonstrated ability in resource management and project scheduling.
6. Possesses a strong executive presence, influential skills, and effective communication abilities.
7. Advanced proficiency in developing and executing programs in a leadership role, offering vision and strategic insight on a wide array of technical decisions and issues.
8. Demonstrated proficiency in coaching and mentoring.
9. Comfortably navigates through complex policy, process, and people-related organizational dynamics.
10. Skilled in presenting compelling arguments to secure support and commitment from others.
11. Effectively manages through ambiguity, operating successfully even when facing uncertainty or unclear paths forward.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Empower Federal Credit Union (EFCU) and its affiliated companies know employees are our greatest asset. We take pride in our commitment to member service, teamwork, and excellence. We offer employees a work environment designed to encourage personal and professional development.
Empower Federal Credit Union is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic including race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm our commitment.
Empower Federal Credit Union is committed to equal opportunity to qualified persons without regard to basis of race, religion, ethnicity, color, national or ethnic origin, age, sex, sexual orientation, gender identity or expressions, transgender status, sexual or other reproductive health decisions, marital status, ancestry, citizenship status, physical or mental disability, genetic information/ predisposition or carrier status, status in the uniformed services of the United States (including veteran status) or any other basis protected by applicable national, federal, state, provincial or local law. Empower Federal Credit Union will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us through one of the methods listed below:
a) Fax: 315-455-5423
b) US Mail: 1 Member Way Syracuse, NY 13212
c) Phone: 800-462-5000 - Just Posted
Assistant Financial Center Manager
- AmeriCU Credit Union
-
Liverpool, NY
FULL_TIME
- Assistant Financial Center Manager 7474 Oswego Road, Liverpool, NY 13090 $51,300 to $64,100 , actual rates will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in Rome...
- Just Posted
Branch Manager- Manlius
- SECNY Federal Credit Union
-
Manlius, NY
FULL_TIME
- Do you want to work for a company that truly cares about its employees, members, and community?If your answer is an enthusiastic YES then please keep reading!SECNY Federal Credit Union is currently lo...
- 16 Days Ago
Collections Assistant / 58943
- Staffing Agency Syracuse | NYS Temp Agency | CPS Recruitment
-
Syraucse, NY
FULL_TIME
- Collections Assistant $40-60K DOE Join a highly regarded and thriving law firm that provides exceptional legal and professional services. CPS Recruitment is teaming with this well-established company ...
- 12 Days Ago
Collections Specialist (Syracuse, NY)
- Bousquet Holstein
-
Syracuse, NY
FULL_TIME
- Bousquet Holstein PLLC is a versatile law firm with offices in Syracuse and Ithaca, representing clients across many industries. The firm’s clientele is comprised of businesses and individual clients ...
- 1 Day Ago
Medical Biller and Collections
- Upstate HomeCare
-
Syracuse, NY
FULL_TIME
- Medical Biller and CollectionsUpstate HomeCare – Syracuse, NY and Surrounding areaJob descriptionAs a Medical Biller you will be responsible for a variety of financial and non- financial tasks to help...
- 1 Day Ago
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0 Credit and Collections Manager jobs found in Syracuse, NY area
Customer Service Representative FT 1321 - Cicero
- Checkngo
-
Cicero, NY
- Customer Service Representative FT 1321 - Cicero page is loaded **Customer Service Representative FT 1321 - Cicero** loc...
- 4/16/2024 12:00:00 AM
Territory Sales Manager - Western NY
- Reeb Millwork Corp.
-
Syracuse, NY
- ** Territory Sales Manager - Western NY** **Job Category****:** Outside Sales **Requisition Number****:** TERRI001934 Sh...
- 4/15/2024 12:00:00 AM
Back Office Customer Service Representative
- National Grid USA Service Company, Inc.
-
Syracuse, NY
- A fast-paced dynamic environment where the focus is on our customers and the communities we serve. We are seeking indivi...
- 4/15/2024 12:00:00 AM
Pharmacy Customer Service Associate
- WALGREENS
-
East Syracuse, NY
- Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
- 4/15/2024 12:00:00 AM
Pharmacy Customer Service Associate
- WALGREENS
-
Syracuse, NY
- Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
- 4/15/2024 12:00:00 AM
Rental Account Manager
- Ryder System
-
East Syracuse, NY
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/14/2024 12:00:00 AM
Renzi Territory Manager - Syracuse, NY
- US Foods, Inc.
-
Syracuse, NY
- ESSENTIAL DUTIES AND RESPONSIBILITIES • Foster the customer relationship in a team based selling model. • Manage deliver...
- 4/13/2024 12:00:00 AM
LensCrafters - EyeCare Advisor
- EssilorLuxottica
-
Syracuse, NY
- Requisition ID: 838021 Store #: 000723 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information At ...
- 4/12/2024 12:00:00 AM
About Syracuse, New York
Syracuse is located at 43°2′49″N 76°8′40″W / 43.04694°N 76.14444°W / 43.04694; -76.14444 (43.046899, -76.144423). It is located about 87 miles (140 km) east of Rochester, 131 miles (210 km) east of Buffalo,and 150 miles (240 km) west of the state capital Albany. It is also the halfway point between New York City and Toronto, about 245 miles (390 km) from each, Toronto to the northwest and NYC to the southeast.
According to the United States Census Bureau, the city has a total area of 25.6 square miles (66 square kilometres), of which 25.1 square miles (65 square kilometres) is land and 0.6...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Manager jobs
$101,253 to $143,105
Syracuse, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Credit and Collections Manager do?
Credit and Collections Manager in Roanoke, VA
Collections can appear from unsecured accounts, such as credit cards and personal loans.
December 21, 2019
Credit and Collections Manager in Tulsa, OK
Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act.
November 27, 2019
Credit and Collections Manager in Columbus, OH
You have the duties of monitoring accounts in collections and in implementing new programs designed to reduce receivables.
February 06, 2020