Credit and Collections Manager develops and administers credit and collection programs. Oversees investigation of credit risk in customers and suppliers and advises on course of action for credit applications. Being a Credit and Collections Manager designs and implements processes to improve cash flow and reduce receivables. Monitors and negotiates the collection of overdue accounts. Additionally, Credit and Collections Manager monitors credit and collection processes and operations; makes recommendations on opportunities for improvement. Requires a bachelor's degree. Typically reports to a director. The Credit and Collections Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit and Collections Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Basic Function
Perform a variety of administrative and clerical work, monitor owner delinquencies. Contact owners regarding delinquent account balances, administration of delinquent owner assessment payment plans. Work with the collection agency including providing the data for accounts assigned to them for collection. Light office duties.
Essential Duties and Responsibilities
1. Maintain owner delinquency files.
2. Report to work on time on all scheduled work days with a neat and clean appearance.
3. Contact delinquent owners via phone to try and resolve delinquency.
4. Maintain delinquent owner payment plans. Make sure all payment plans are being followed as agreed with each owner.
5. Prepare and provide account information to the collection agency for any account that must be sent to collections, and maintain records of each of those accounts including date sent, balance on account when sent, and all payments subsequently received by the collection agency, applications of payment activity to the account in the resorts system for owner records, both with accounting and the front desk.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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