Credit and Collections Representative jobs in Hawaii

H
Collections Representative
  • Honolulu Federal Credit Union
  • Honolulu, HI FULL_TIME
  • SALARY COMMENSURATE WITH EXPERIENCE.

    With guidance, reviews account histories for delinquencies and delinquent reports daily to identify accounts that require collection notifications. Reviews history of accounts through computer system and storage records and prepares payment history records for review.

    Assists with all returned checks, share drafts and negative balances. Identifies potential causes of negative balances i.e. returned checks, courtesy pay or insufficient fund fees.

    Performs payment transactions and/or reverse payment errors. Performs charge offs as directed.

    Contacts members through telephone or written communication to notify them of delinquent loans. Documents collection efforts, including discussions, responses and payment arrangements. Responsible for assigned accounts and responds timely to member inquiries. Refers difficult cases to senior staff.

    As directed, performs followup contact with members requiring reminders or have not responded to initial contacts.

    May interview members to make credit/payment plans. Exercises discretion and judgment in making firm financial arrangements.

    Responsible for the preparation, filing and member notification for claims under Loan Protection Insurance Programs. Files disability and additional credit life insurance elected by members. Files bond loss claims for bad checks and fraud claims for credit cards. Responsible for contacting vendor on all accidental death claims on deceased members.

    Refers delinquent accounts to collection agency, attorney or repossession as directed by senior staff.

    Develops and maintains knowledge of policies and procedures, including team-based department requirements. Develops knowledge and experience with products and services and regulatory requirements. Keeps current with service updates and training, both requested and assigned. Provides instruction and operational information on routine tasks, basic functions, policies & procedures to trainees and new staff.

    Provides administrative support to department, including but not limited to, answering phones, retrieving and opening mail, typing, data entry, preparing documents, faxing, photocopying and filing. Ensures integrity and organization of records. Must demonstrate commitment to member service, dependability and respect for other employees with regular attendance, punctuality and adherence to agreed-upon schedule of availability.

    Performs all other miscellaneous duties and responsibilities as assigned.

    Physical Demands: Sitting/standing for continuous periods up to four (4) hours . Use of vision, hearing, speech, and working with hands. Some stooping, kneeling and lifting (25-30 lbs.) and carrying.

    Working Condition: Air-conditioned office. Requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator, telephone and postage meter).

    Education:

    High school diploma, GED, or similar approved diploma program i.e. CBCDSP and one (1) year progressive experience in financial services or comparable industry, OR one (1) year post-secondary college from an accredited educational institution.

    Experience:

    One (1) year progressive experience in accounting, financial services or comparable industry, including preferred collections experience. Developing knowledge of banking products, services and operations. Knowledge of financial institution regulations such as anti-money laundering, Bank Secrecy Act and applicable laws and regulatory requirements preferred.

    Technical:

    Moderate ability to use personal computers, including Microsoft Office software, including, Outlook, Internet Explorer, Word and Excel. Ability to develop usage of credit union systems. Basic mathematical accuracy, use of calculator by touch and light typing.

    Other:

    Developing moderate ability to identify and problems, and manage tasks accurately and efficiently. Attention to detail and organization to prioritize and meet deadlines efficiently. Good communication skills, including verbal, written and listening, to all levels of staff and vendors, with tact and diplomacy. Developing strong customer service and team skills. Demonstrated dependability and punctuality. Performs under moderate supervision.

    Job Type: Full-time

    Pay: $14.00 - $17.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Office

    Application Question(s):

    • All offers of employment are contingent upon clear results of background check in accordance with state and federal regulations.

    Education:

    • High school or equivalent (Required)

    Ability to Relocate:

    • Honolulu, HI 96826: Relocate before starting work (Required)

    Work Location: In person

  • 15 Days Ago

H
Collections Professional
  • Hawaii State Federal Credit Union
  • Honolulu, HI FULL_TIME
  • Position Summary Performs collection activities associated with delinquent member accounts. Reviews delinquent accounts, communicates with credit union members to assist in curing loan defaults. Ensur...
  • 3 Days Ago

H
Member Service Representative
  • HawaiiUSA Federal Credit Union
  • Honolulu, HI FULL_TIME
  • ESSENTIAL DUTIES & RESPONSIBILITIES Promotion of Credit Union Values: represent the credit union’s values and mission in daily interactions, contributing to a positive organizational culture. Process ...
  • Just Posted

H
Member Service Representative
  • HawaiiUSA Federal Credit Union
  • Aiea, HI FULL_TIME
  • ESSENTIAL DUTIES & RESPONSIBILITIES Promotion of Credit Union Values: represent the credit union’s values and mission in daily interactions, contributing to a positive organizational culture. Process ...
  • Just Posted

H
Member Service Representative
  • HawaiiUSA Federal Credit Union
  • Kīhei, HI FULL_TIME
  • The Member Service Representative engages with members to provide exceptional member experience, processes transactions accurately, maintains records and balances daily transactions in accordance with...
  • 1 Day Ago

H
Member Service Representative
  • HawaiiUSA Federal Credit Union
  • Kīhei, HI FULL_TIME
  • The Member Service Representative engages with members to provide exceptional member experience, processes transactions accurately, maintains records and balances daily transactions in accordance with...
  • 14 Days Ago

R
Credit Collections Specialist
  • Ron's Staffing Services, Inc.
  • Bartlett, IL
  • Job Description Job Description Establish and maintain communication with delinquent accounts to ensure expeditious coll...
  • 3/28/2024 12:00:00 AM

E
Credit & Collections Specialist
  • Encore Glass
  • Fairfield, CA
  • Job Description Job Description We are looking for an independent, self-starter with an eagerness to learn to join our A...
  • 3/28/2024 12:00:00 AM

T
Credit & Collections Specialist
  • Team Horner
  • Fort Lauderdale, FL
  • Job Description Job Description Job description COMPANY: HornerXpress South FL REPORTS TO: Credit & Collections Manager ...
  • 3/27/2024 12:00:00 AM

C
Credit Collections Specialist
  • Collabera
  • Charlotte, NC
  • Job Description Job Description Title: Credit and Collections Analyst Location: Charlotte, NC - 28277 (HYBRID) Duration:...
  • 3/27/2024 12:00:00 AM

O
Credit Collection Specialist
  • Oakmont Group LLC
  • Charlotte, NC
  • Job Description Job Description We are looking for a Credit Collection Specialist to join our team! You will be responsi...
  • 3/25/2024 12:00:00 AM

T
Credit and Collections Representative
  • The McPherson Companies
  • Trussville, AL
  • General Summary: The Credit and Collections Representative perform various responsibilities involved around new and exis...
  • 3/25/2024 12:00:00 AM

T
Senior Credit & Collections Representative
  • Thermo Fisher Scientific
  • Cranbury, NJ
  • Job Description The Senior Credit and Collections Rep is responsible for a variety of tasks to help maintain collections...
  • 3/25/2024 12:00:00 AM

G
Credit & Collections Representative
  • Globalstar
  • Covington, LA
  • Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leverag...
  • 3/25/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Representative jobs
$48,963 to $62,351

Credit and Collections Representative
Review account information to determine if customer orders will be released for delivery based upon their credit limit, days outstanding and payment history.
May 19, 2023
Record all pertinent information regarding accounts in the database system for future reference.
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Documenting all correspondence and contacts with the credit customer for future reference.
December 03, 2022
Credit and Collections Representative in Hoffman Estates, IL
Represents the Omron Guiding Principles through personal and business interactions with employees, distributors, and colleagues.
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Demonstrate strong analytical, problem solving, deductive reasoning and decision- making skills.
March 27, 2023
Manage an A/R portfolio of 175 accounts using department credit/collection software.
October 10, 2022
Credit and Collections Representative in Brea, CA
Obtain and update demographic information and maintain concise notes for each call.
May 09, 2023
Provide customers with data requirements, statements, invoice reprints, credit /debit notes, packing & proof of delivery information.
March 10, 2023
Run aged trial balance reports, review and prioritize to maximize and expedite collection efforts.
February 26, 2023
Contact customers via email, fax and/or phone to facilitate collections of past due invoices.
February 07, 2023