Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About us
Atlas services of wny is a small business in Buffalo, NY. We are professional, agile and professional.
Our work environment includes:
```Job Overview:```
We are seeking a highly organized and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of our establishment and ensuring exceptional customer service. Your strong leadership skills and attention to detail will contribute to the success of our business.
```Duties:```
- Supervise and coordinate the activities of floor staff, including point callers and collectors
- Monitor phone recordings and provide a retrain on an as needed basis
- Handle customer complaints and resolve any issues that may arise
```Experience:```
- Previous experience in a supervisory role within the collections industry is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a friendly and approachable demeanor
- Strong organizational skills with attention to detail
If you are a dedicated professional with a passion for collections management, we would love to hear from you. Apply today to join our team as a Floor Manager!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Weekly day range:
Work setting:
Experience:
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Ability to Relocate:
Work Location: In person
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