Credit and Collections Supervisor jobs in Carson City, NV

Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Senior Regional Member Service Representative
  • Greater Nevada Credit Union
  • Carson, NV FULL_TIME
  • Overview

    Greater Nevada Credit Union is looking for a dedicated team player with a passion for Helping More People Live Greater!

    About The Position:

    The Senior Regional Member Service Representative is responsible for performing and leading sales, service and operations functions within the branch to successfully achieve organizational goals. Greater Nevadans in this position focus on providing quality financial services to members and prospective members and in coaching staff to do the same. This position is required to work at multiple work locations.

    Who we're looking for:

    Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan.

     

    At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.

     

    To do this, we practice C.A.R.E. with our Values:

    • We Care Genuinely.
    • We build relationships because we know that we are Greater Together.
    • We Stay Trustworthy as we serve our communities.
    • "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
    • We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
    • In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.

    These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,100 members and thousands upon thousands of people through our community and philanthropic work.

     

    To live by those values, we make a deal with every single one of our team members—the C.A.R.E. Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.

     

    As a Greater Nevadan, that means we make four promises to you:

    • Compensation and Benefits – We offer Greater Pay and Greater Benefits, including:
      • Competitive compensation
      • Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
      • Health Savings Account contributions
      • Supplemental insurance and life insurance plans
      • Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment
      • Paid time to volunteer and make a contribution to the community
      • Employee product and service discounts
    • Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation.
    • Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes.
    • Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with.

    Our C.A.R.E. deal goes both ways, so here's how we expect each team member to demonstrate they care:

    • Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things.
    • Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness.
    • Relationship building - We put a lot of emphasis on building strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater.
    • Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do.

    What You'll Be Doing

    • Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater."
    • Demonstrate high level of accuracy related to branch operating procedures to include all types of member transactions including new accounts/account closing, cash handling, dual control, daily work documentation procedures including balancing all work and cash-related transactions and branch opening / closing procedures and act in the absence of the Branch Manager.
    • Conduct member interviews to assess financial needs; offer and cross sell appropriate services/products including referral for the potential sale of a loan and/or products related to loans; offer deposit products and services to help members achieve financial goals.
    • Ability to apply appropriate procedures and reporting requirements of the Bank Secrecy Act.

    Location and Travel Requirements

    Greater Nevada Credit Union's North Carson Branch

    4131 N. Carson StreetCarson City, Nevada 89706United States

    • Located in an idyllic small community in beautiful Northern Nevada
    • This position is required to work at multiple work locations

    Compensation

    • $45,000.00-$62,500.00 per year
    • Competitive compensation and Greater Benefits are part of our deal

    Preferred Qualifications

    Skills

    • Leadership and Coaching

    • Ability to handle Member Escalations

    • Cash Handling

    • Effective relationship building skills

    • Excellent verbal and written communication 

    • Analytical and problem solving skills

    • Experience in sales

    Competencies

    • Action oriented
    • Collaborates
    • Decision quality
    • Situational adaptability

    Physical Demands

    • While performing the duties of your job, you may regularly be required to sit and use a keyboard, mouse, multiple monitors, telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.
    • You may be occasionally required to lift and/or move up to 20 pounds.

     

    Greater Nevada is an Equal Opportunity Employer

     

    Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

     

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • 18 Days Ago

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Member Dispute Resolution Specialist
  • Greater Nevada Credit Union
  • Carson, NV FULL_TIME
  • Overview Greater Nevada Credit Union is looking for a dedicated team player with a passion for Helping More People Live Greater! About The Position: The Member Dispute Resolution Specialist is respons...
  • 19 Days Ago

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Regional Member Service Representative
  • Greater Nevada Credit Union
  • Carson, NV FULL_TIME
  • Overview Greater Nevada Credit Union is looking for a dedicated team player with a passion for Helping More People Live Greater! About The Position: The Regional Member Service Representative is respo...
  • 22 Days Ago

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Mortgage Advisor
  • UNITED FEDERAL CREDIT UNION
  • Carson, NV OTHER
  • Job Details Level: Experienced Job Location: Carson City North - Carson City, NV Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Negligible Job Shift...
  • 23 Days Ago

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Bank Teller - Financial Services Associate I - II
  • Sierra Central Credit Union
  • South Lake Tahoe, CA OTHER
  • Job Details Job Location: South Lake Tahoe Branch - South Lake Tahoe, CA Position Type: Part Time Education Level: High School Salary Range: $19.56 - $23.00 Job Shift: Day Job Category: Finance Descri...
  • 8 Days Ago

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Bank Teller - Financial Services Associate I - II
  • Sierra Central Credit Union
  • South Lake Tahoe, CA FULL_TIME
  • I. Essential Duties and Primary Responsibilities: Ability to effectively communicate with a wide range of personality types. Ability to effectively communicate verbally or in writing, and ability to s...
  • 9 Days Ago

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Clinical Lab Scientist - Full Time
  • CARSON VALLEY HEALTH
  • Gardnerville, NV
  • Job Description Job Description Clinical Lab Scientist - Full Time Clinical Ladder eligible POSITION SUMMARY: Performs v...
  • 3/28/2024 12:00:00 AM

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Remote Regulatory Compliance Analyst (Insurance Industry)
  • National General Insurance
  • Carson City, NV
  • Job Description Position/Title: Remote Regulatory Compliance Analyst (Insurance Industry) ** NOTES: Ideal candidate will...
  • 3/28/2024 12:00:00 AM

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Personal Banker East Carson Hwy 50
  • WELLS FARGO BANK
  • Carson City, NV
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Personal Banker - Roving - California - Nevada District
  • WELLS FARGO BANK
  • Carson City, NV
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Personal Banker - Roving - California - Nevada District
  • WELLS FARGO BANK
  • Incline Village, NV
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Personal Banker - Roving - California - Nevada District
  • WELLS FARGO BANK
  • Zephyr Cove, NV
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Billing Clerk
  • PrideStaff
  • Reno, NV
  • Job Description Job Description Billing Clerk JOB SUMMARY: The Billing Clerk supports the Customer Service Manager/Billi...
  • 3/25/2024 12:00:00 AM

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Senior Technical Compliance Analyst - Remote, US
  • Careerbuilder
  • Carson City, NV
  • Navient Senior Technical Compliance Analyst - Remote, US Carson City , Nevada Apply Now Earnests mission is to make high...
  • 3/25/2024 12:00:00 AM

Carson City is an independent city and capital of the US state of Nevada, named after the mountain man Kit Carson. As of the 2010 census, the population was 55,274. The majority of the town's population lives in Eagle Valley, on the eastern edge of the Carson Range, a branch of the Sierra Nevada, about 30 miles (50 km) south of Reno. The town began as a stopover for California-bound emigrants, but developed into a city with the Comstock Lode, a silver strike in the mountains to the northeast. The city has served as Nevada's capital since statehood in 1864; for much of its history it was a hub ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Supervisor jobs
$69,015 to $96,279
Carson City, Nevada area prices
were up 2.5% from a year ago

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