Credit and Collections Supervisor jobs in Charlotte, NC

Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Credit/Collections Supervisor/Manager
  • Robert Half
  • Huntersville, NC PER_DIEM
  • Overview:As a Business to Customer Collections Manager, you will be responsible for overseeing and managing the entire collections process for business-to-customer transactions. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to lead a team in achieving collection targets while maintaining positive customer relationships.Key Responsibilities:Strategy Development:Develop and implement effective collections strategies to optimize cash flow and minimize bad debt.Collaborate with senior management to align collections goals with overall business objectives.Team Leadership:Lead and manage a team of collections specialists, providing guidance, training, and support.Monitor team performance, set goals, and implement performance improvement plans as needed.Process Improvement:Continuously evaluate and enhance collections processes to increase efficiency and effectiveness.Implement best practices and stay informed about industry trends and regulations.Customer Relationship Management:Foster positive relationships with customers to encourage timely payments and resolve issues amicably.Handle escalated customer concerns and provide solutions to maintain customer satisfaction.Data Analysis:Utilize data analytics tools to assess customer payment behavior and identify trends.Develop and utilize key performance indicators (KPIs) to track and measure team performance.Reporting:Prepare regular reports for senior management, detailing collection metrics, achievements, and areas for improvement.Compliance:Ensure compliance with relevant laws and regulations governing debt collection practices.Stay abreast of changes in regulations and implement necessary adjustments to collection strategies.Collaboration:Work closely with other departments, such as finance, sales, and customer service, to streamline processes and improve overall customer experience.Training and Development:Conduct ongoing training sessions to keep the collections team updated on industry best practices and company policies.
  • 12 Days Ago

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Credit & Collections Specialist
  • WESTROCK COFFEE
  • Concord, NC FULL_TIME
  • We are currently seeking a Credit and Collections Specialist to join our Finance team. This position will report directly to the Credit Manager. The primary responsibilities for this position include ...
  • 17 Days Ago

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Credit & Collections Specialist
  • S&D Coffee
  • Concord, NC FULL_TIME
  • We are currently seeking a Credit and Collections Specialist to join our Finance team. This position will report directly to the Credit Manager. The primary responsibilities for this position include ...
  • Just Posted

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Commercial Credit Analyst
  • Farm Credit Council
  • Charlotte, NC FULL_TIME
  • We are seeking a Commercial Credit Analyst to join our Farm Credit family! This position serves current and prospective customers with sound agricultural credit according to Association policies and p...
  • 8 Days Ago

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Collections Specialist
  • Souder Properties
  • Charlotte, NC PART_TIME,FULL_TIME
  • About usAt Souder Properties, we're a modest-sized outfit specializing in commercial development and property management. Our aim is simple: to offer businesses of varying sizes with functional worksp...
  • 15 Days Ago

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Collections Representative
  • Elevate Textiles
  • Charlotte, NC FULL_TIME
  • Elevate Textiles, a global provider of advanced, high quality products and mission critical textile solutions, is looking to fill a Credit Representative position to work as part of its AR Credit and ...
  • 20 Days Ago

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0 Credit and Collections Supervisor jobs found in Charlotte, NC area

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Charlotte, NC
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM

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Warehouse Associate / Driver
  • Hubbard Pipe & Supply Inc
  • Charlotte, NC
  • Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plum...
  • 4/24/2024 12:00:00 AM

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Civil Engineer 2 - Water - Charlotte, NC
  • Black & Veatch
  • Charlotte, NC
  • **Civil Engineer 2 - Water - Charlotte, NC** Date: Apr 8, 2024 Location: Charlotte, NC, US Company: Black & Veatch Famil...
  • 4/24/2024 12:00:00 AM

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Sustainability, Health & Safety Advisor - Charlotte, NC
  • Badger Daylighting
  • Charlotte, NC
  • Description Reporting to the Operating Center SHS Manager, the SHS Advisor will assist Area, District and Regional Manag...
  • 4/24/2024 12:00:00 AM

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Retail Store Environment Team Member
  • Michaels Stores
  • Charlotte, NC
  • Store - CHLT-STONECREST, NC Maintain a high standard of overall look and feel of the store which includes maintaining st...
  • 4/24/2024 12:00:00 AM

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CEI Roadway and Construction Inspector 5
  • CDM Smith
  • Charlotte, NC
  • **37709BR** **Requisition ID:** 37709BR **Business Unit:** TSU **Job Description:** We are currently accepting resumes f...
  • 4/23/2024 12:00:00 AM

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Financial Administrative Assistant
  • Corps Team
  • Cornelius, NC
  • A growing financial services company is seeking a Financial Administrative Assistant for 6+ month contract role located ...
  • 4/22/2024 12:00:00 AM

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Operating Budget Supervisor (Budget & Finance Analyst Lead)
  • City of Charlotte
  • Charlotte, NC
  • Introduction The goal of the City of Charlotte's General Services Department is to guide agencies through innovative and...
  • 4/22/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Supervisor jobs
$66,632 to $92,959
Charlotte, North Carolina area prices
were up 1.5% from a year ago

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If you are a Credit Collections Manager or Supervisor and have an upcoming interview then you should read this post.
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