Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
COLLECTIONS SPECIALIST SUMMARY:
The Collections Specialist collaborates closely with customers to address payment concerns, negotiate repayment arrangements, and meticulously document collection interactions. Leveraging our unique first-party advantage, we prioritize empathy and solution-oriented approaches over aggressive sales tactics, ensuring positive outcomes for all parties involved.
WHO WE ARE:
PCI starting in 1982, with a mission to offer financing to the unique needs of the direct sales industry, PCI is one of the nation’s leading indirect consumer lenders. PCI remains a stable, mid-sized, family-owned business and has an unwavering passion for service, trust, community, and growth.
WHY WORK FOR PCI?
COLLECTIONS SPECIALIST RESPONSIBILITIES:
COLLECTIONS SPECIALIST QUALIFICATIONS:
Required
Preferred
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COLLECTIONS SPECIALIST SCHEDULE/HOURS:
COLLECTIONS SPECIALIST COMPENSATION:
BENEFITS: PCI has standard and competitive benefit plans as well as BENEFITS that are ABOVE & BEYOND!
EQUAL EMPLOYMENT OPPORTUNITY:
PCI is an equal employment opportunity employer that is committed to diversity and inclusion in the workplace. We make hiring decisions based solely on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at HumanResources@preferredcredit.com.
Job Types: Full-time, Part-time
Pay: Up to $25.00 per hour
Expected hours: 40 per week
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Weekly day range:
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Ability to Relocate:
Work Location: In person