Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Nebraska Community Blood Bank (NCBB.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1968. We are dedicated to connecting people who need life-saving blood with generous volunteers who give. Operating 4 donor centers and conducting dozens of blood drives each month, we are proud to be an independent nonprofit that supplies over 20 area hospitals and clinics with life-saving blood—from our community, for our community.
Summary: To ensure collections operations at donor centers and mobiles are run in a manner that results in safe and compliant blood products and service that consistently delights donor and sponsors. To ensure a working environment for staff on the applicable team that is supportive and productive through recognition, feedback, coaching and development. Knowledgeable about, and performs blood collections including automated blood collection procedures (Double Red Cell, Plasma, Platelets, Platelets plus Red Cell, Platelets plus Plasma).
Schedule: Monday - Saturday. Hours vary from 6:30am - 8:00pm. Flexible schedule needed. This for the 84th Location.
Benefits: Full benefits including: Medical, Dental, Vision, Paid Time Off, Sick Days, and Retirement Plan
Job Responsibilities:
Education:
High School Diploma or equivalent
Experience:
Experience in blood collection, healthcare and/or customer service, with one of those years to include demonstrated work experience in a supervisory/ leadership role in blood collection or related field that may include phlebotomy or other highly regulated environment
Other Requirements:
Valid Driving license
CPR certification or the ability to obtain
Preferred qualifications:
Phlebotomy certification, Medical Assistant Certificate, EMT, LPN, RN
Supervisory/leadership training
Familiar with compliance to AABB and FDA standards and regulations
Customer Service