Credit and Collections Supervisor jobs in Rock Island, IL

Come join our AMAZING Team!

 ALIYA Healthcare is a skilled nursing company located in the Chicago area. 

Our goal is to raise the bar on quality care and provide a positive customer service environment. 

Hiring a Full-Time Hybrid Schedule Collections Associate:

              ·        Competitive Base Pay and Commissions 

·        Next Day Pay Available

·        Flexible Scheduling

·        Tuition Reimbursement

·        Medical/Dental/Vision Coverage

·        401K

·        And Many More..

Collections Associate Duties:

The primary responsibility of the Collections Associate is to contact delinquent customers via telephone and email to resolve overdue account balances and assist in payment processing. We are a first party collector and pride ourselves on our courteous and compassionate interaction with all of our customers.

Responsibilities include but are not limited to:

• Establishes payment plans and follows up to ensure agreements are fulfilled.
• Follows up on collection calls with customers (external and internal).
• Performs day-to-day activities that ensure effective account management.
• Performs reconciliations for accounts to maintain accuracy.
• Works with customers in a proactive manner to resolve discrepancies.
• Monitors changes in customer financial status and payment patterns.
• Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.
• Performs other duties as assigned or requested.