Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Basic Function
Perform a variety of administrative and clerical work, monitor owner delinquencies. Contact owners regarding delinquent account balances, administration of delinquent owner assessment payment plans. Work with the collection agency including providing the data for accounts assigned to them for collection. Light office duties.
Essential Duties and Responsibilities
1. Maintain owner delinquency files.
2. Report to work on time on all scheduled work days with a neat and clean appearance.
3. Contact delinquent owners via phone to try and resolve delinquency.
4. Maintain delinquent owner payment plans. Make sure all payment plans are being followed as agreed with each owner.
5. Prepare and provide account information to the collection agency for any account that must be sent to collections, and maintain records of each of those accounts including date sent, balance on account when sent, and all payments subsequently received by the collection agency, applications of payment activity to the account in the resorts system for owner records, both with accounting and the front desk.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Credit and Collections Supervisor jobs found in Yakima, WA area